Lead Store Clerk_NE-GA_401-Thrift Store Department

Family Store Clerk Lead-NE Thrift Store Department

The Salvation Army Milledgeville Service Center - Milledgeville, GA

About this opportunity:

Serves as lead worker to employees working in the Thrift Store; assisting store customers in donating selecting and purchasing store items; trains employees in the proper procedures for operating and maintaining a cash register; monitors employees work in progress and upon completion to ensure accuracy and completeness; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register.

Key responsibilities:

• Plans, schedules and assigns work of Store Clerks; instructs and trains employees in the proper methods and procedures; monitors work in progress and upon completion to ensure compliance with established store policies and procedures; assists employees in resolving routine problems; notifies Thrift Store Manager of unique operational or personnel problems.
• Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register printouts; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operation procedures.
• Prepares, processes and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed; maintains the neatness and security of the cash register area; ensures that forms, bags, etc., are adequately stocked.
• Ensures the store displays are properly prepared and maintained; supervises and participates in the rotation and/or rearranges of stock as directed; ensures that all items are returned to the proper location after customer’s have handled.
• Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
• Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.
• Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.
• Opens and/or closes store doors in accordance with the store schedule.
• Assists in pricing and tagging items in the store in accordance with established procedures.
• Assists customers in carrying purchased/donated items in/out of the store.
• Assists in disaster relief projects as needed.

• Monitors work of volunteers working in the store.
• Knowledge of effective customer service techniques.
• Knowledge of the principles and practices of basic mathematics.
• Ability to instruct and train co-workers in the proper methods and procedures for performing work.
• Ability to lead and motivate employees in performing work assignments.

What we are looking for in you:

• Education and Experience 
• High School Diploma or G.E.D.

And

• One (1) year of progressively responsible experience working in a retail store. Or
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities 

Physical Requirements and Working Conditions:

Ability to meet attendance requirements. Ability to read, write and communicate the English language. Ability to operate a cash register. Ability to perform routine mathematical computations and count changes. Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting or operating a vehicle. Work requires the ability to lift and carry and/or push/pull heavy (50-100+ lbs.) donations, i.e., furniture, appliances, etc. Work is performed in a normal store environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like except when in the warehouse where there might be physical discomforts associated with noise, dust, dirt, and the like.

Employee Benefits

• Health, Dental, Vision
• Paid Time Off
• Life Insurance
• Retirement Plans and more!

Why work for us? 

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans.  Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good. 

Additional Information: 

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submittal Period:  09/11/2024 - 09/21/2024 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled