Assistant Resident Manager

Memphis, TN 2649 KIRBY WHITTEN RD. 38133, 2649 KIRBY WHITTEN RD., Memphis, Tennessee, United States of America Req #8470
Thursday, October 24, 2019

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for Assistant Resident Manager.


The Assistant Resident Manager job is part-time (20-25 hours) with only weekend hour shifts from 7:00 a.m. - 3:00 p.m.; 3:00 p.m. - 11:00 p.m.; or 11 p.m. - 7 p.m. The work shifts will rotate.


Job Summary

Assists in supervising the day-to-day operations and staff of the center’s resident facilities in the absence of the Resident Manager; monitors clients progress in the program and ensures compliance with program standards. Serves as lead worker to resident staff; trains and instructs employees in the proper methods and procedures. Supervises, observes, and monitors progress of clients living in the center residence; provides crisis-intervention counseling with clients as necessary. Trains clients in performing housekeeping and kitchen duties; monitors work in progress and upon completion to ensure completeness. 


Enforces house rules in order to maintain order and peace among the clients; monitors and ensures overall security of the Center during evening and early morning hours; reports violations of house rules, in writing, to the Resident Manager. Monitors the front desk operations to ensure that The Salvation Army is represented in a positive and professional manner and to ensure the security of the property, staff, and clients. 


Inspects dorms, canteen, and television room routinely to ensure they are maintained in a neat and orderly manner; notifies clients in violation of housekeeping standards and provides instruction for corrective action. Conducts routine inspections and ensures the facility is maintained in a neat and orderly manner and that all building equipment (air conditioning, plumbing, boilers, and other similar equipment) are in proper working order.


Administers random alcohol and drug tests as needed; inspects living quarters for prohibited contraband. Sells all canteen cards and postage stamps ensuring the accountability of the same; distributes mail, lunch monies, bus tokens, and gratuity to clients; distributes and records non-prescription medications to clients. Assists in conducting staff and client meetings as well as orientation meetings for new clients as needed. Drives clients to and from their assigned stores.


Knowledge, Skills and Abilities

Knowledge of general building maintenance practices and procedures. Knowledge, skills and ability to successfully communicate, both verbally and in writing, in the English language. Ability to read and comprehend manuals and written instructions. Ability to alphabetize, organize, and maintain various files.


Education and Experience

High school diploma or G.E.D. with one year of supervisory experience preferred or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.   


Licenses and Certifications

May be required to have a valid driver’s license.


Physical Requirements and Working Conditions

Ability to meet attendance requirements. Ability to successfully work with a variety of personalities and people in a positive manner. Duties are usually performed by frequent walking, standing, bending, reaching, twisting, pushing, pulling, 75% to 100% of the work time and carrying light objects (less than 25 lbs.) 5-25% of work time.


Work is performed in a residential environment where there is little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. 


Additional Information

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.


To apply, please select the “Apply Now” icon at the bottom of this posting.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Other details

  • Job Family ARC-NON-EXEMPT
  • Job Function Housing
  • Pay Type Hourly
  • Required Education High School
Location on Google Maps
  • Memphis, TN 2649 KIRBY WHITTEN RD. 38133, 2649 KIRBY WHITTEN RD., Memphis, Tennessee, United States of America