Case Management Specialist - Family Coach

Davidson County, TN, USA ● Murfreesboro, TN, USA ● Sumner County, TN, USA Req #25307
Tuesday, March 28, 2023

****Are you looking for a job with meaning, a heart to serve others? We are currently seeking an individual with the motivation and dedication to make a difference in a families life.
Salvation Army offers a great Health Benefit package, as well as a great 403b employee retirement match. *****
*****Please see Job Description below- and apply at the link listed. We look forward to meeting you**** 

The Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for a Program Manager – Families First (2-year grant) for the Nashville Area Command. 


Job Summary

Plans, develops, administers, and evaluates the effectiveness and efficiency of the day-to-day operations and assigned staff providing case management services for the Families First grant and Pathway of Hope program in such a manner as to ensure maximum benefits to clients, the community, and funding agencies. Ensures the Pathway of Hope program is administered within established policies and procedures, including government grant and Salvation Army policies and guidelines. Builds new relationships with community agencies in the assigned service area and maintains effective working relationships with these community agencies for client referrals.  Trains and mentors newly designated Case Management in the appropriate processes and procedures for the Pathways of Hope program.



Knowledge, Skills, and Abilities

Knowledge of The Salvation Army’s mission, philosophy, culture, protocol, and organizational structure.

Knowledge of the principles and practices of effective case management and supervision.

Knowledge of effective and efficient organizing and maintaining case management and program records.

Ability to render competent casework services.

Ability to plan, develop and successfully coordinate social service programs.

Ability to perform short- and long-range planning to enhance social services.

Ability to counsel staff at all levels to resolve potential social service issues and protect The Salvation Army’s interests.

Ability to apply discretion and independent judgment when addressing and resolving social services issues.

Ability to maintain reasonable and professional working relationships between officers, staff, and professionals in the community.

Ability to discharge the duties and responsibilities consistent with the principles, standards, Orders, and Regulations of The Salvation Army.

Ability to conduct the affairs of this position responsibly, efficiently, and economically and to motivate staff to do likewise.

Ability to conduct all activities of the position to accomplish The Army’s fundamental purpose of proclaiming Jesus Christ as Savior and Lord, which must find expression in both the message revealed and ministry or services performed.


Ability to travel as needed.



Education and Experience

Bachelor’s degree from an accredited college or university in Social Work or a related field. And Five years of experience performing responsible social services case management work with at least three years in a supervisory role.

Or Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.


Physical Requirements/Working Conditions

Ability to meet attendance requirements.

Ability to read, write, and communicate in the English language.

Ability to read and comprehend legal terminology to determine compliance. Ability to perform public speaking.

Ability to calculate figures and analyze mathematical computations with accuracy

Ability to lift or leverage innumerable boxes of food and other essential supplies.

Ability to drive to assigned areas as needed. Work requires the ability to lift and carry and/or push/pull moderately heavy (25-50 lbs.) materials, supplies, and equipment.

Moderate mobility: duties are usually performed by combinations of sitting, standing, and walking on a frequent change basis


Additional Comments:
All employees recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the "Apply Now" icon at the bottom of this positing.


Application Submittal Period: 4/16/24 till filled. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled 

ADDITONAL VERBIAGE To apply, please complete our on-line application at 

Other details

  • Job Family KT-NON-EXEMPT
  • Job Function Case Management
  • Pay Type Hourly
  • Travel Required Yes
  • Required Education Bachelor’s Degree
  • Job Start Date Wednesday, October 4, 2023
Location on Google Maps
  • Davidson County, TN, USA
  • Murfreesboro, TN, USA
  • Sumner County, TN, USA