Customer Service Sales Representative - Call Center

UNLOCK YOUR POTENTIAL AND JOIN OUR TEAM AT TUFF SHED

Are you a dynamic communicator with a passion for sales?

We’re looking for Customer Service Sales Representatives who thrive in a fast-paced environment and excited to drive sales growth while delivering exceptional customer service. This role is based in our Call Center in Lancaster, TX.  

Tuff Shed is recruiting full time Customer Service Sales Representatives with hybrid option.

Build your future with Tuff Shed as a successful Customer Service Sales Representative!

• Build and nurture relationships with customers and our partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat.
• Drive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM system.

SKILLS AND EXPERIENCE: 

• Proactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven role
• Availability to work a flexible schedule, including evenings, weekends, and some holidays 
  • Call Center Hours of Operation are
    • Monday - Saturday 7am to 9pm
    • Sundays 8:30am to 7pm
• Demonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales; one year preferred
• Strong commitment to providing excellent customer service with a solution-oriented approach in a call center or customer service environment; one year preferred
• Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred
• Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
• Ability to prioritize and effectively manage time
• Ability to work successfully within a team environment
• Bilingual (English/Spanish) skills a plus

WHAT’S IN IT FOR YOU?

• An opportunity to join a successful company and be part of a dynamic team!  We offer competitive pay, a tiered performance-based sales bonus program, and benefits!  
• Full Time: PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan, Tier-based Sales Bonus Program
• On-Demand Access to your pay! (restrictions may apply)
• Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in office

WHO WE ARE:

• Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes, hold multiple U.S. Patents, and are an approved GSA vendor.

NEXT STEPS:

• Learn more about us! Check out the TUFF SHED Website at www.888tuffshed.com
• Interested? Select "Apply!" We'd love to hear from you!
• Predictive Index Survey:  As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five to seven minute survey: https://assessment.predictiveindex.com/4Va/7c2a4411-266f-442b-886c-7769288e3a86?type=candidateba

   

Tuff Shed is an Equal Opportunity Employer.  We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, hair style, organ donor status, genetic information or any other status protected by law or regulation.

SLS2021