Clinical - Recovery Coach Tech
Recovery Coach Tech (RCT)
Reports to: Lead Recovery Coach Technician
FLSA Status: Non-Exempt
ABOUT VERTAVA HEALTH: Vertava Health is a leading national behavioral healthcare system for mental health and substance use disorders, providing a full continuum of services based on the individuals' varying needs at different times in their health and recovery journey. We apply evidence-based treatment modalities at every level of care and embed digital health tools to enhance and amplify clinical outcomes. With a growing list of Joint Commission accredited inpatient and outpatient locations across the country, a virtual care platform and a national network of healthcare providers, Vertava Health pioneers care that empowers people so that they can live out their best future.
In order to make this possible, we need an exceptional Recovery Coach Tech who can meet the requirements below. Think you have what it takes to help us change lives all over the country?
Job Summary:
As a Recovery Coach Tech (RCT) you will be the most consistent point of contact for our adult patients with substance use disorders. You will conduct regular safety checks, direct patients to appointments and activities, assist with intakes, and perform a variety of administrative tasks to ensure our programs function safely and efficiently.
Depending on the location of the facility, this role is appropriate for those currently certified — or interested in becoming certified — as a Recovery Coach, Chemical Dependency Counselor Assistant (CDCA), Certified Peer Support Specialist, or for those pursuing CADC or LADC status.
You will be part of a supportive, team-based approach that models collaborative, solution-based problem solving, and authentic communication.
Priority responsibilities include:
Patient Safety
-
Perform and document safety checks on all patients every 30 or 60-minutes
-
Search patient rooms and belongings for contraband as directed
-
Monitor patient activity and behavior to ensure physical and emotional safety
-
Provide emotional support and de-escalation for patients in distress
-
Maintain and promote healthy boundaries
-
Respond and participate as assigned to emergency codes
-
Promote and protect each patient’s independence, privacy, dignity, and emotional and physical well being
-
Operate company vehicles in a safe and efficient manner
-
Pick-up and drop-off patients different locations using company vehicle
-
Transport clients during treatment to any of a number of locations based on program requirements, clinical or medical need
-
Maintain vehicle cleanliness and patient transportation logs when transporting patients
Training and Competencies
-
Learn about the disease model of addiction and evidence based treatments
-
Learn and follow company-established policies and procedures, and maintain adherence to established practice guidelines
-
Remain current with all required trainings and certifications
-
Receive biweekly supervision
-
Maintain a professional appearance and demeanor
-
Practice respectful, compassionate, supportive communication with patients and colleagues
Other duties as assigned
Requirements:
-
High school diploma or equivalent
-
Current certification — or interest in becoming certified — as a Recovery Coach, Chemical Dependency Counselor Assistant (CDCA), Certified Peer Support Specialist, or a CADC or LADC.
-
Must have valid state issued driver's license with clean driving record for minimum of last three years- no DUI’s, reckless driving charges in last 7 years
-
Flexibility and aptitude for problem-solving
-
Excellent collaborative and interpersonal skills
-
Strong written and verbal communication skills
-
Positive energy
Physical Requirements:
-
Ability to use hands and fingers, talk or hear
-
Ability to sit, stand, walk and reach continually. Ability to climb or balance, stoop, kneel, or crouch frequently
-
Ability to frequently lift and carry up to 20 pounds and occasionally lift and carry up to 50 pounds
-
Close vision required to see computer monitor and read documents
-
Work environment is indoors and climate controlled. Occasionally exposed to outdoor weather conditions
Vertava Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Team Member Acknowledgement:
The above job description is intended to describe the content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Vertava Health reserves the right to change, add, or delete at any time from this job description to meet the needs of the organization.
Other details
- Pay Type Hourly
- Job Start Date Tuesday, August 22, 2023
- Southaven, MS, USA