Business Systems Tech I
- As part of the Kinetic family, you’ll have the opportunity to work with cutting-edge technology, including premium broadband, security solutions, voice, and digital TV services, all delivered through our enhanced fiber network.
- Join us in revolutionizing how people connect and communicate. Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better™ every day.
The Business System Technician I performs routine installation, maintenance, and repair activities for network systems including voice, data, network, transport, and video equipment. Presents and conducts self in a professional manner; promotes positive company image to the public. Completes post installation tests for call processing functionality and AMA testing. Performs monthly routine maintenance tasks. Coordinates central office translations activities.
What You'll Do:
- Effective communication and customer service skills.
- Basic math and PC skills.
- Attention to detail and problem solving skills.
- Basic understanding of telecommunications voice and data networks.
- Knowledge of computer hardware, software, components, and applications.
- Ability to distinguish colors in use of color-coded cable.
- Ability to work outside in all weather conditions.
- Ability to use equipment with maximum load capacity of 275 lb.
- Capable of working aloft, climbing, bending, pulling, reaching overhead, and lifting up to 50 lbs.
- Must successfully complete required safety training.
- Must be available to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
Do You Have?:
- Understanding of various network technologies.
- Training/certifications in applicable system platforms and equipment.
- Knowledge and experience in network systems including voice, data, network, transport, and video equipment.
- Knowledge and experience in using test equipment for trouble shooting products and services.
- Required to respond to after hour call-outs.
- Valid driver’s license and safe driving record.
Minimum Requirements:
Associate Degree in a technical discipline and 4-6 years technical/telephony experience with 4+ years directly related to the job; or 6+ years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience required.
Physical Tasks– Standing Continuously: 67-100% | Walking Continuously: 67 – 100% | Sitting Occasionally: 0-33%
Driving- Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs: Continuously: 67-100% | >15-30 lbs: Continuously: 67-100% | >30+ lbs: Continuously: 67-100%
Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33%
Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 – 66%
Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33%
Equipment Used in Job Performance/Working Environment: Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van
Types of Driver’s License Required: Driver’s License
IND456
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
- Identity Theft, Legal, Auto & Home and Pet Insurance
- https://windstreambenefits.com
- WinVets – Veteran Employee Resource Group
- WOW – Women Employee Resource Group
- WINPRIDE – LGBTQ+ Employee Resource Group
- WBPN – Black Professional Resource Group
- WARG – Ability Resource Group
- LaFamilia –Hispanic Resource Group
- AAPI - Asian American Pacific Islander Resource Group
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements.
Other details
- Job Family Field Operations
- Job Function Operations
- Pay Type Hourly
- Inman, SC 29349, USA