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Customer Development Mgr II

Pennsylvania, USA Req #857
Thursday, May 9, 2024
Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. 
  • As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network.
  • Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients. 
  • Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises. 
The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!
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Windstream Enterprise has an immediate need for a Customer Development Manager II interested in working alongside fellow WE employees in building a foundation for our customers' success. We do this by acting as Pathfinders, pursuing a daily dedication to the following behaviors:

  • We approach each situation with a responsive and highly agile style, always meeting customers on their own terms.
  • We take the time to listen, learn and acknowledge the context of a customer's pain points.
  • We dig deeper into problems and seek new and better answers for our customers' unique requirements.
  • We guide customers towards the right solutions by leveraging our deep expertise and portfolio of innovative next-generation technology.
  • We deliver a direct response to our customer's needs, focusing on technologies that set the stage for growth

JOB DESCRIPTION

As a Windstream Enterprise Customer Development Manager II, you will:

  • Proactively reach out to a base of established Windstream Enterprise clients to build and maintain relationships while enhancing our customer's businesses with our cutting-edge technology solutions.
  • Develop and foster relationships with decision makers and/or IT vendors with the goal of becoming the go-to resource for communications solutions.
  • Work with Sales partner to upsell communication solutions to decision makers within a designated customer base.
  • Leverage your expertise in a consultative sales approach as you design a customized communication solution for your clients.
  • Develop proposals and negotiate pricing within company margins.
  • Manage and maintain a pipeline to meet or exceed monthly renewal and conversion goals and initiatives.
  • Adhere to quality standards, including efficiency, customer feedback, and knowledge-based metrics.
  • Record all activities, transactions, and communications with customers.
  • Understand the latest products, processes, and promotions to provide the right solution to our clients.
  • Make outbound calls to identify and engage decision-makers and close sales.
  • Collaborate with Sales Engineering and Sales Support teams to determine appropriate solutions to meet client needs.
  • Close sales and track orders through to service delivery to provide a best-in-class customer experience.
  • Participate in Windstream Enterprise culture to build a positive, motivated, sales team!

College degree or equivalent and 4-6 years professional level job related experience (inside or direct sales experience); or 8+ years professional level equivalent related experience; or a combination of education and related professional level experience required.

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Our Benefits:
  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan
  • Identity Theft, Legal, Auto & Home and Pet Insurance
  • https://windstreambenefits.com
 
Windstream CIB Statement:
 
Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.
 
Our Employee Resource Groups:
  • WinVets – Veteran Employee Resource Group
  • WOW – Women Employee Resource Group
  • WINPRIDE – LGBTQ+ Employee Resource Group
  • WBPN – Black Professional Resource Group
  • WARG – Ability Resource Group
  • LaFamilia –Hispanic Resource Group
  • AAPI - Asian American Pacific Islander Resource Group
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Other details

  • Job Family Sales
  • Job Function Enterprise Sales Channel
  • Pay Type Hourly
Location on Google Maps
  • Pennsylvania, USA