OPERATIONS MANAGER - HILO

Starting Salary $72,000 - $102,000

Position Summary Description:

Directs warehouse activities for organization by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities:

• Responsible for overall warehouse and transportation operations for Hilo facility.
• Demonstrates comprehensive understanding of KPIs and AIPs to drive performance and achieve business objectives.
• Demonstrates comprehensive understanding of financial discipline and budget awareness to support informed decision-making to improve profitability.
• Manages operational costs by making informed financial decisions regarding work hours, equipment, and variable expenses to maintain budgetary control.
• Create development plans with specific benchmark goals with operations and transportation employees.
• Responsible for ensuring all operations and transportation employees achieve branch and company goals.
• Creates and executes training plans using standard operating procedures that align training needs with business objectives.
• Responsible for the effective development and coordination of group training programs on all warehouse operations and transportation systems based on standard operating procedures.
• Works with Human Resources to create and update new hire on-boarding and training programs.
• Conducts follow up studies of all employees who have completed training sessions to evaluate and measure results and check for comprehension and retention.
• Manages and inspects physical conditions of facility and equipment used in all operations and maintenance.
• Prepares work order for repairs and requisitions for replacement of equipment.
• Confers with department heads and logistics to ensure coordination of warehouse activities with other functions such as Purchasing, Sales, Customer Service, Inventory Control, and Quality Assurance.
• Manages the HACCP Program to ensure compliance, effective implementation, and continuous improvement across all facilities by:
  • Keeping HACCP plans current and updated annually.
  • Ensuring personnel are trained in each facility and actively monitoring Critical Control Points as outlined in the company’s HACCP Program.
  • Maintaining and filing all necessary records for compliance and audits, adhering to required retention periods.
  • Overseeing monthly self-inspections, ensuring proper documentation, and reporting findings to higher management.
• Directs salvage of damaged or used material.
• Ensure safe operational practices, procedures, and policies are followed by Operations personnel.
• Performs similar and related duties as assigned by supervisor.
• Uses the Company’s Mission/Vision Statements and Core Values as their guiding principles.

Supervisory Responsibilities:

Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; counseling employees, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in a timely manner.

Operational Readiness:

• Update standard operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current.
• Optimize efficiency and productivity by ensuring all essential components for smooth operations are in place, including streamlined processes, well-trained teams, and the appropriate technology and resources to reduce downtime and improve overall productivity.

Direct reports include Warehouse Employees (Day), Warehouse Employees (Night), and Transportation.

Qualifications:

Education/Training and Experience

Bachelor’s Degree in Business Administration or related field and/or three or more years of distribution or warehouse experience, including three years in a supervisory capacity. Foodservice experience highly preferred.

Benefits:

• Competitive Pay
• Medical/Vision/Dental
• 401(k) with Company Matching
• Life insurance
• Employee Discounts
• Advancement Opportunities
• Flexible On-Demand Pay 

Y. Hata & Co., Limited is an equal opportunity employer. We believe in hiring a diverse workforce and people-first culture. We are committed to non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.