SLOTS FLOOR PERSON - VR & CB - FULL-TIME - VARIED SHIFT

STARTING RATE:  $12.00

CLASSIFICATION:  Non-Exempt

MINIMUM AGE REQUIREMENT:  21 years old

LICENSE/CERTIFICATION:  State of Nevada Gaming Permit.  Must attend training and pass the Title 31 test prior to the first shift.  Must comply with Title 31 requirements in addition to annual training and testing.

JOB SUMMARY:

Responsible for monitoring gaming activity on the slot floor and for asset protection and conducting payouts, sell, and exchange of currency.

JOB QUALIFICATIONS:

The Slot Floor Person must have excellent customer service skills.  Previous Slot Floor Person experience at any level is preferred.  This person must have strong money-handling skills and basic math and computer skills.  Being attentive and responsive to the needs and requests of guests and team players is a must.  This person must be able to pay attention to detail while completing paperwork and work efficiently to complete tasks in a timely manner.  Basic computer skills are a must.  Must be able to read, write, verbally communicate, and understand English. 

ESSENTIAL JOB FUNCTIONS:

1. Monitor gaming activity on the slot floor and for asset protection, this includes monitoring guests that are involved in gaming action that qualifies for MTL, CTR, or suspicious activity paperwork.

2. Payout jackpots and conduct sell and exchange of currency.  Recover jammed currency and tickets in gaming machine validators and printers.

3. Data entry of information pertaining to fills and jackpots, this includes data for tax purposes (W2G form), as well as machine malfunctions information into the Oasis System.

4. Maintain assigned work area clean and presentable.

5. Other job-related duties as assigned and instructed by management.

CUSTOMER SERVICE EXPECTATIONS:

• Make every guest feel welcome and important.  Use guest’s name at least twice during encounter.  Create an atmosphere of fun and excitement.

• Respond to guests’ needs efficiently with the utmost care and courtesy and project polished, professional image.  Apologize for any delays.

• Work with fellow team players with a behavior that supports the team approach to proving quality customer service to our guests.

PHYSICAL DEMANDS:

The work requires physical exertion such as long periods of standing and walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items.  The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.

WORK ENVIRONMENT:

The work involves moderate risks or discomforts requiring special safety precautions, e.g., working around moving parts, carts, or machines, or with contagious diseases or irritant chemicals.  Employees may be required to use protective clothing or gear such as masks, gowns, coats, boots, goggles, gloves, or shields.  The work environment involves exposure to secondhand smoke in a casino.  This is a 24 hour/7 day a week work environment with varying shifts including weekends and holidays.