Program Assistant

Our Mission: Lutheran Community Services Northwest partners with individuals, families and communities for health, justice and hope.

About Us Lutheran Community Services Northwest is a non-profit human services agency that improves lives of people in communities throughout Washington, Oregon and Idaho. We provide a wide variety of services to adults, adolescents, children, families, schools and communities. We are privileged to touch lives of all ages, cultures and faiths.

THE ROLE: The Program Assistant performs administrative functions and service coordination for the Santa for Seniors program.

ESSENTIAL FUNCTIONS: The following list identifies duties of the position. Job responsibilities will be prioritized in consultation with the supervisor. 

• Works with Program Director to develop and maintain the development materials and helps with the communication tasks including flyers, manual, PowerPoint, media materials.
• Works with Program Director and Coordinator to maintain and update social and digital/print media in collaboration with GPS Communication Specialist.
• Creates and manages other communications such as narrative and program specific newsletters for inter-agency and outside community use.
• Assists with Santa for Seniors project filling inventory, working with program and community partners and assuring gifts are ready and out to clients in a timely manner.
• May coordinate program activities with assigned staff and volunteers including assemblies as needed.
• May help with delivering inventory and/or assembled Santa for Seniors items to partners and clients when needed.
• Helps loading and unloading inventory and gifts in the warehouse, company vehicle, and receiving partnerships.
• May assist Program Coordinator and Program Director with maintaining and updating database, assembly and delivery activity.
• Maintains the company vehicle so that it remains safe and reliable.
• Assists Program Coordinator and Program Director with information for performance quality improvement, audits, grant narratives, budget development & monitoring, and other reports and stats as needed.
• Maintains quality and compliance standards per policy and procedures and contracts
• Represents the Agency in a professional manner and is a team player.

Other duties as assigned

QUALIFICATIONS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to allow an individual with a disability to perform essential job functions.

● Must have well-developed professional communication skills, both written and verbal.

● Must be able to multitask and set priorities.

● Ability to successfully work on a team.

● Ability to prioritize tasks.

● Good organizational skills.

● Experience in Microsoft Office and G Suite.

● Experience in Adobe Creative Suite and/or other design software.

● Knowledge of all social and digital media platforms, tools, and techniques.

● Ability to identify and adapt to new social media development.

● Ability to follow directions.

● Requires adherence of HIPAA standards to ensure confidentiality.

● Experience working with seniors, youth, and volunteers is highly preferred.

● Experience in customer service.

EDUCATION and/or EXPERIENCE:

● Associate degree or equivalent of education/experience required.

● Experience working with seniors and volunteers.

CERTIFICATES, LICENSES, REGISTRATIONS: This position requires travel and operation of

company vehicles. Must have a current Washington State driver’s license, auto insurance with

adequate liability, and a good driving record. Must pass a criminal background check.

THE PERKS:  We offer a full benefits package with options for medical, dental, prescription and vision coverage; employer-paid short and long-term disability, as well as life insurance.  Vacation includes up to 2 weeks in the first year.  Up to 2 weeks of Sick leave for you or to take care of your immediate family (based on hours worked). 12 Paid Holidays plus 2 Floating Holidays each year.  A 403(b) Retirement plan, with employer matching after meeting eligibility requirements.  Our Employee Assistance Program (EAP) is designed to help and support you. Staff potentially eligible for Student Loan Forgiveness program as a 501(c) 3 employer.

We thank all candidates in advance for their interest in joining the Lutheran Community Services Northwest team.  Only those selected for an interview will be contacted.

LUTHERAN COMMUNITY SERVICES NORTHWEST IS AN EQUAL OPPORTUNITY EMPLOYER AND COMMITTED TO CULTURAL COMPETENCY.