Help Desk Technician

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.

We are looking for a Help Desk Technician to join our team.

If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of orthodontic clinics with locations in more than 30 states.  At Smile Doctors, we excel at providing exceptional patient care.

What We Offer

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 3 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

What You’ll Do

• Troubleshoot computer or network issues in a timely manner
• Explain computer issues to non-technical team members
• Effectively communicate with IT Team Members
• Troubleshoot Patient Management System issues
• Set up and maintain computer equipment as needed

What You’ll Need

• High school diploma or equivalent required
• Six (6) months previous Help Desk experience required; one (1) year preferred
• COMPTIA A+ and/or Network+ certification preferred
• Intermediate knowledge of Windows 10 and Office 365- troubleshooting/problem-solving
• Basic understanding of Active Directory and networking

This is the perfect opportunity to grow with an expanding organization! Apply today!

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization.  We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.