Quality Manager

Job Summary

Oversees the quality assurance programs and activities within the manufacturing processes of the organization, ensuring that products meet established quality standards and customer expectations.

Job Duties

• Administer and enforce policies and programs to ensure that manufacturing processes and products adhere to established quality standards.
• Develop, implement, and manage the organization's quality management system, monitoring progress against strategic quality-related goals.
• Lead a team of quality analysts and inspectors to collect data, identify potential quality issues, evaluate the quality of raw materials, components, and in-progress goods, and implement corrective actions.
• Lead teams including production, engineering, and procurement departments to determine true root cause and eliminate quality issues with corrective action.
• Conduct regular audits of manufacturing processes to ensure compliance with internal and external standards.
• Facilitate continuous improvement initiatives, soliciting feedback from internal teams and external customers.
• Ensure all quality-related documents are completed accurately and maintained in an organized manner.
• Adhere to and promote 5S standards, ensuring a clean and organized work environment.
• Comply with all Safety, Environmental, and Quality policies and procedures.
• Perform other duties as assigned.

Experience and Education

• Comprehensive knowledge of quality assurance concepts and principles within a manufacturing environment.
• Proven experience in performing complex tasks and managing quality processes in a manufacturing setting.
• Strong leadership skills with the ability to direct and manage the work of other employees, making personnel decisions as needed.
• Experience in administering established policies and procedures with some involvement in budgeting, strategic planning, and procedural changes.
• Typically requires a bachelor's degree in Engineering, Manufacturing, or a related field and at least 6 years of relevant experience.

Competencies/ Skills

• Strong verbal and written communication skills.
• Ability to work collaboratively as part of a team.
• Effective management and leadership skills.
• Proficient in problem/situation analysis and decision-making.
• Ability to build and maintain collaborative relationships across departments.
• Strong analytical thinking and attention to detail.
• Sound judgement and the ability to make well-informed decisions.