Case Manager, Downtown FSP

Job Title: Case Manager, Downtown FSP
Report to: Program Manager
Location: Wellness Center, 345 S. San Pedro Street, LA, CA 90013
Schedule: Monday- Friday 8am-4:30pm
Status: Full-Time, Non-Exempt (hourly), Non-Management
Benefits: Medical, Dental, Vision, Retirement Planning (403b), etc.

Summary
The Case Manager is responsible for leading a collaborative effort to house the most vulnerable and chronically homeless individuals in SPAs 4 and 5. With the support of and in partnership with the FSP team, the Case Manager will ensure that FSP clients have a successful process for obtaining housing and accessing other supportive services.

Duties and Responsibilities:
• Provide linkage to stable housing, and other supportive services as needed to assist clients to obtain housing stability, in addition to client advocacy, case management, and benefit establishment
• Conduct screening interviews, complete housing documentation, and coordinate clients’ move-in with the housing authority, property managers
• Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing
• Encourage and promote an environment that is strength based to assist clients in meeting their individual goals
• Identify appropriate permanent housing options for clients, such as, subsidized housing Section 8, Shelter Plus Care, VASH, permanent supportive housing, affordable and market rate housing, and other housing opportunities
• Assist clients with surveying rental market for affordable (and possibly subsidized) housing, scheduling appointments, completing supportive and subsidized housing paperwork, and applying for public benefits
• Advocate for clients with prospective landlords and the housing authority
• Document all services provided to the Department of Mental Health and agency standards
• Outreach to community, realtors, landlords, housing developers, and other service providers to identify new and existing opportunities and build strong relationships to better assist clients in accessing housing opportunities
• Actively participate in staff meetings and trainings

Qualifications:
• Bachelor’s degree in related field, or an equivalent combination of education and experience
• Extensive experience working with chronically homeless clients and/or homeless veterans
• Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
• Current, valid California Driver’s License with an acceptable driving record
• Able to work effectively with a wide range of constituencies in a culturally competent manner
• Strong interpersonal and team building skills
• Able to work with and lead community groups and volunteers
• Self-starter with the ability to stay ahead of the curve and thrive in fast-paced work environment
• Knowledge of Public Housing Authority and Housings subsidy preferred (Section 8, Shelter Plus Care, VASH)
• Minimum 30 WPM typing speed preferred
• Prior advocacy or academic experience in housing and/or homeless services preferred

Work Environment
• Combination of field and office environment
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist, and sit throughout the day