GROCERY GENERAL CLERK FOOD 4 LESS RANCHO CORDOVA #16

Job Title: General Clerk 

Location: PAQ, Inc, Store Location, On-Site 

Reports To: Manager, Combo or Grocery 

Employee Type: Regular, Full-Time 

Exemption Type:Non-Exempt 

Travel Required: No 

Wage Scale: Clerk Level 

Updated:07/28/2024 

Job Summary: 

The General Clerk assists the Combo or Grocery Manager in cleaning, stocking, and managing the sales floor's day-to-day operations. They also contribute to a positive customer shopping experience and maintaindepartment quality standards. 

Essential Functions of the Position: 

• Replenishes products in various departments as directed. 

• Collects shopping carts and cleans parking lots throughout shift. 

• Checks displays and shelves for any out-of-stock products to refill for customer purchases. 

• Helps customers locate items and carryout purchases as needed. 

• Moves products in and out of storage areas for proper display and storage of goods,including in refrigerating storage boxes. 

• Assists in maintaining inventory control to ensure freshness, product quality, and turnover for maximum sales and to minimize out-of-stockor overstocked products. 

• Returns all products to shelves that customers have moved or returned before purchase, often called “go-backs.” 

• May assist with the accuracy and efficiency of online customer orders. 

• Sweeps store hourly by following store maps of each section and properly documenting sweeps by scanning QR codes throughout the store. 

• Maintains store cleanliness inside and out, including bathrooms and trash cans. 

• Handles damaged and spoiled products according to company policy and assists in controlling the level of damaged goods. 

• Monitors expiration dates of labeled goods to ensure only fresh products are available for customer purchase. 

• Assists in ensuring a favorable department image to customers by maintaining a clean, attractive,and friendly department. 

• Reportmalfunctioning refrigeration or equipment to store management immediately. 

• Greets all customers and provides prompt and courteous service. 

• Perform other duties as assigned. 

Knowledge: 

• Understanding of customer service best practices and strategies to enhance customer engagement. 

• Awareness of grocery products and categories to handle and store items correctly. 

• Knowledge of OSHA guidelines and other relevant health and safety regulations. 

Skills: 

• Strong communication skills to interact effectively with customers and team members. 

• Proficiency in using inventory management software, barcode scanners, and other warehouse technologies. 

Abilities: 

• Ability to maintain organized storage areas and manage inventory efficiently. 

• Ability to identify and resolve issues related to inventory discrepancies or storage problems. 

• Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities. 

• Aptitude for making informed decisions quickly, often in high-pressure environments. 

Physical Requirements: 

• Stand and walk for extended periods, typically 8-hour shifts. 

• Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally. 

• Perform repetitive motions such as reaching, bending, stooping, squatting, and handling products. 

• Climbing ladders to perform warehousetasks at elevated heights. 

• Ability to perform tasks that require fine motor skills, such as using tools or handling small objects. 

• Operate equipment to move or store products and displays. 

• Maintain clear communication with customers and team members. 

• Move quickly and efficiently to assist customers and manage workload. 

• Maintain physical stamina to work in a fast-paced environment. 

Work Conditions: 

• Work Hours: Vary, with availability required on weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees. 

• Environment: Indoor, climate-controlled,with adequate lighting and ventilation. 

• Primary Work Stations: Work within the grocery store environments, which include various sections such as the sales floor, backrooms, and exterior areas. 

• Dress Code: Professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair,and not faded. 

• Exposure: May be exposed to moving mechanical parts and cleaning chemicals. 

• Noise Level: Usually low to moderate, with occasional loud periods from customers, store announcements, and equipment. 

• Interaction: Constant interaction with customers and team members in a fast-paced retail environment. 

Minimum Qualifications: 

• Education: High school diploma or equivalent. 

• Experience: Over oneyear of Grocery Clerk experience is preferred. 

• Complete the company’s OSHA-accreditedforklift training. 

Company Employment Policies: 

• PAQ, Inc is an “At-Will” employer. 

• PAQ, Inc is an Equal Opportunity Employer (EOE).