Captive Specialist - Employee Benefits

SUMMARY

Responsible for managing captive business, assisting and partnering with Leadership to evaluate potential new captive clients, onboard new captive clients, and process renewals of captive clients.  Acts as a specialty support resource, sitting alongside the core consulting team to provide captive business support.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Reviews captive submissions for completeness of information, assists with submissions to captive companies, tracks progress and reviews proposals for accuracy. Files and spreads proposals as necessary.

• Manages client tracking, works with Producers and account teams to gather progress and status updates, and tracks information in CRM.

• Supports TPA (Third Party Administrators) and PBM (Pharmacy Benefits Managers) implementations as needed, oversees captive implementation, supports captive sponsored cost containment vendor implementations as necessary.

• Provides account renewal support by overseeing collection of captive renewals, assisting with negotiations as needed and tracking renewal statistics.

• Works with leadership and marketing teams with creation/modifications of captive program collateral, presentations and RFP materials.

• Re-evaluates and improves current captive processes, including quoting, implementation and the renewal process. Looks for ways to simplify and optimize the user experience.

• Provides sales support when needed. Assists with client/prospective client educational conversations, training and prospecting events.

• Supports RFP process for proprietary offerings that are available for captive clients.

QUALIFICATIONS 

EDUCATION / EXPERIENCE

Ten (10) or more years Related Work Experience required

Three (3) or more years Employee Benefit captive experience required

Self-funding and Project Management experience preferred

SKILLS

Strong problem solving, negotiation, and time management skills

Excellent verbal and written communication skills

Strong analytical, planning, organizational, and prioritization skills

Strong relationship building skills

Ability to work within a team and to foster teamwork

Strong ability to motivate and develop staff

Good project management skills

Proficient in Microsoft Office products


#LI-REMOTE
#LI-AQ1