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International Benefits Account Manager

Estados Unidos ● Virtual Sol. nº 2702
miércoles, 23 de octubre de 2024
SUMMARY
 
Responsible for providing customer service  to US multinational companies in regard to their non-US benefits, expanding services for existing clients, and supporting new business efforts.  

 
ESSENTIAL DUTIES AND RESPONSIBILITIES

•    Fosters and manages overall relationship with clients ensuring retention of mid market book of business and high satisfaction.

•    Collaborates with the International Benefits Consultant to identify and evaluate the client’s specific characteristics including global and local benefit needs, design, group demographics and employee census.

•    Analyzes local market proposals for verification of benefits, premiums, and competitiveness. 

•    Reviews coverage contracts for accuracy of policy provisions.

•    Prepares client presentations and other communication materials.
 
•    Communicates via email, phone, and video with insurance brokers throughout the world.

•    Composes routine correspondence for US corporate and local country client contacts.

•    Handles general administrative duties including but not limited to compiling meeting materials, maintaining client files, scheduling client and internal meetings.

•    Assists in creating ongoing administrative procedures, including coordinating employee enrollments and claim resolution/services.

•    Facilitates collection of premium and fees, reconciliation and resolution of any outstanding balances.

•    Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).

•    Other duties as assigned.


QUALIFICATIONS
EDUCATION / EXPERIENCE

Bachelor’s degree or equivalent combination of education and experience

Four (4) or more years of related work experience, preferably account management or project management

Valid Employee Benefits insurance broker license 

Must continue to meet Continuing Education requirements for license renewal

Experience in International Benefits required, specifically core benefits: medical, dental, vision, risk (life, disability, AD&D etc.) and retirement/pension benefits.
 

SKILLS

Strong verbal and written communication skills

Strong planning, organizational and prioritization skills

Strong problem solving and time management skills

Ability to use prudent judgment and discretion in handling confidential client information
 
Ability and motivation to work independently

Ability to work collaboratively within a team and to foster teamwork

Fluent in foreign languages a plus

Proficiency in Microsoft Office products including PowerPoint and Excel  
 
#LI-REMOTE
#LI-AQ1

Otros detalles

  • Tipo de pago Salario
  • Tasa de contratación mínima $95,000.00
  • Tasa de contratación máxima $105,000.00
Location on Google Maps
  • Estados Unidos
  • Virtual