Body Shop Estimator-Koons Baltimore Ford

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Body Shop Estimator at Koons Baltimore Ford, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Body Shop Estimator who will help us redefine the car-buying experience. Does this sound like you? Apply now!

A Body Shop Estimator is responsible for appraising customer’s vehicle damage to determine the cost of repair for insurance claims or customer paid repairs. It is also the responsibility of the Estimator to maintain business flow while working with insurance adjusters and customers to assure a quality job while upholding customer satisfaction standards.

• Ascertain automotive body damage by conducting inspections and examinations to determine extent of structural, body, mechanical or interior damage
• Develop/prepare estimate cost by costing parts, supplies, labor and calculating customer's payment, including deductibles to repair or replace each damaged item
• Obtain insurance estimates by contacting insurance companies, reviewing damage estimates with insurance adjuster, resolving repair and replacement requirements
• Prepare WO (work order) by describing repair and replacement services required, obtain approval signatures, enter WO (work order) into work management system
• Maintain customer rapport by explaining estimate and expected return of vehicle
• Maintain high-quality repairs and minimize comebacks
• Conduct spot checks of each completed job for thoroughness and quality
• Maintain body shop records by recording repair and replacement actions
• Update job knowledge by participating in educational opportunities
• Enhance body shop reputation by providing excellent customer service
• Previous automotive experience preferred
• Prior automotive estimating experience preferred
• Automotive certifications, and or, a bachelors or associates degree a plus
• Must be a minimum of eighteen years of age
• Must have a valid Driver’s License
• Must be able to pass pre-employment screens (background & drug test)

Company Benefits:

Pay and Recognition: 

• Semi monthly pay
• Paid holidays & paid time off 
• Deferred Holiday Pay Match 
• Paid training 

Insurance / Retirement: 

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans 
• Paid Parental Leave 
• Health savings 
• Flex spending accounts (tax free) 
• Short-term and Long-term disability plans 
• Life Insurance (Whole Life and Term) 
• 401k with company match

Learning, Tuition Assistance and Career Development: 

• Digital career path tool to assist with career development 
• Continuous training through Asbury's Internal Learning Management System 

Professional growth and development opportunities Additional advantages: 

• Student loan relief resources 
• Employee assistance program 
• Employee discounts on parts and service repairs 
• Scholarship awards 
• Opportunities to join our community service initiatives, which includes paid volunteer hours 
• Aggressive Employee referral program with bonus opportunities