Service Booker-Park Place Motorcars Dallas

Join the serviceteam at Park Place!

At Park Place Dealerships, our goal is to ensure an "extraordinary experience" for our clients. We believe our Members (employees) deserve this as well. 
Everyone on our staff is a Park Place advocate who shares our passion and values. Our ideal candidates are confident, passionate people looking to grow and succeed with one of the most successful organizations in Dallas/Fort Worth. Come join our team as service booker! 

The purpose of the Booker is to ensure an extraordinary client experience while creating client advocates.  To post final charges on completed repair orders, verifying that all labor and parts charges are documented.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Posts final charges on completed repair orders, and make sure that necessary support documentation is with repair order (RO)

Verifies that proper operation codes and warranty damage codes are present on documentation and in compliance of dealership and manufacturer standards

Knows and understands the manufacturer warranty policy and procedures

Determines and enters the applicable labor operation codes, failure codes, and other administrative data required

Records (flag) the appropriate technicians for the hours earned on the operations they performed

Ensures that all deductibles are properly documented so they are collected from the client at the time of repair completion and vehicle delivery

Communicates with Parts Department and Technicians to verify that all charges are documented

Enters and revises information and description of repairs in computer system

Prepares and delivers repair orders for billing

Obtains proper management authorization for policy charges (for any department) and/or discounts applied to a repair order

Acts as back up to the front desk and Cashier as needed

Scans closed ROs

Issues POs for vendors and processes POs and invoices

Knows and understands the Client Concern Resolution (CCR) process, and utilize the program to achieve client satisfaction

Knows and understands the Park Place Privacy and Information Security Policy, and adhere to its requirements

Attends weekly department meetings

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Deferred Holiday Pay Match
• Paid training
• Stock Awards(select management and front-line team member’s eligible!)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities

Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities