Bilingual Program Eligibility Specialist

As a Program Eligibility Specialist (PES), you will determine eligibility for state and federally funded programs and build trusting relationships with families. You'll handle requests and inquiries, maintain documentation, and support CAPSLO’s mission by ensuring the proper administration of Early Head Start, Head Start, and State Child Development programs.

If you're bilingual and eager to support families through meaningful work, we want YOU!

We would love to hear from someone who:

• Level I:
  • Has a High School Diploma.
  • Has two years of education and/or experience in a related field (e.g., Child Development, Social Science, Human Development, Liberal Studies).
  • Has one year of experience in client casework or eligibility setting.
  • Is bilingual/biliterate in English and Spanish.
  • An Associate’s Degree is preferred.
• Level II:
  • Has a combination of related education and/or experience totaling five years in administrative functions, case management, or eligibility determinations.
  • Has one year of experience as a Program Eligibility Specialist I or equivalent experience.
  • Is bilingual/biliterate in English and Spanish.
  • A Bachelor’s Degree is preferred.

As a Program Eligibility Specialist you will:

• Eligibility Determination: Conduct face-to-face and phone interviews with applicants, complete certification and recertification interviews, and process verification needs.
• Client Support: Maintain accurate documentation, communicate promptly with staff and families regarding changes, and support families in understanding and complying with program regulations.
• Data Management: Enter and maintain data in approved software programs, prepare reports, and manage attendance records for assigned caseloads.
• Community Engagement: Attend parent meetings to educate about our programs, provide support during workshops, and ensure effective communication with childcare providers.
• Additional Duties: Stay updated on relevant legislation, maintain safety protocols, and perform other tasks as needed.

As a CAPSLO Employee you will receive:

• Medical, Dental, Vision and Life Insurance coverage, 100% covered by CAPSLO!
• 14 paid holidays, so you can always count on being off.
• Vacation time to relax, reconnect and recharge.
• Sick Time to rest and feel better or get to our doctor appointment.
• A generous match to your retirement contribution after your first six months.
• The opportunity to work alongside a team of individuals with the same goal… helping people, changing lives!

Additional Eligibility Qualifications:

• Must be at least 18 years of age by date of hire. 
• Must submit proof of current vaccination status for measles, pertussis, and influenza (or a current, signed influenza declination form) in compliance with SB 792.
• Must comply with the CAPSLO COVID-19 Vaccination Policy, either being fully vaccinated or sign a COVID-19 vaccination declination form.
• Must complete a health screening physical completed within 30 days prior to employment and a current TB skin test/Chest X-Ray. 
• Employment is contingent upon meeting all job requirements and background requirements: criminal history check (Inclusive of DOJ, FBI and Child Abuse), acknowledgement of child abuse reporting responsibility, criminal record statement (Form LIC508), etc. A criminal history clearance is required prior to employment. 
• Upon hire agency staff will check the Megan’s Law (or the current sexual predator website) to ensure each staff being hired is clear for employment. Program administrative staff will check the website annually to ensure all program staff are cleared to work. 
• Must meet the Head Start Performance Standards and State requirements. 
• Employment in Head Start, Early Head Start and Migrant and Seasonal Head Start Programs is contingent upon approval of the Policy Council.

About us:

Community Action changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To view the full job description click HERE.