Patient Services Assistant

Join us as a Patient Services Assistant and make a meaningful impact in our vibrant community. We offer a supportive work environment where your dedication to patient care will be valued and recognized. Contribute to our mission of helping people, changing lives. Apply today to be part of a team that truly cares about making a difference!

We would love to hear from someone who:

• Has a Medical Assistant (MA) certificate, CNA Certificate or has onsite training.
• Has 6 months of experience in a medical practice. (Preferred)
• Is Bilingual/Biliterate (Preferred)
• Has a High School GED
• Has a Valid California Driver’s License and an acceptable driving record.

As a Patient Services Assistant You Will:

• Answer multi-line phone system, directs and routes calls. Take messages and schedules clinic appointments for all clinic sites. Make phone calls to clients to confirm appointments and schedules various follow-up appointments as needed.
• Greet clients and visitors and provide assistance, general information and referrals to all inquiries.
• Maintain confidential client medical records in accordance with established procedures and standards. Enter all patient data into the PMS/EHR.
• Maintain front-office flow and adheres to customer service policy standards for the clinic. Maintain cleanliness of all patient areas in the clinic.
• Collect fees and donations and issues receipts. Prepare daily deposits and faxes deposit forms to Administration.
• Processes requests for medical records and facilitates prescription refills.

As a CAPSLO Employee you will receive:

• Medical, Dental, Vision and Life Insurance coverage, 100% covered by CAPSLO!
• 14 paid holidays, so you can always count on being off.
• Vacation time to relax, reconnect and recharge.
•  Sick Time to rest and feel better or get to our doctor appointment.
• A generous match to your retirement contribution after your first six months.
• The opportunity to work alongside a team of individuals with the same goal… helping people, changing lives!
• And much more…

Additional Eligibility Qualifications:

• Must be at least 18 years of age by date of hire. 
• Must submit proof of current vaccination status for measles, pertussis, and influenza (or a current, signed influenza declination form) in compliance with SB 792.
• Must comply with the CAPSLO COVID-19 Vaccination Policy, either being fully vaccinated or sign a COVID-19 vaccination declination form.
• Must complete a health screening physical completed within 30 days prior to employment and a current TB skin test/Chest X-Ray. 
• Employment is contingent upon meeting all job requirements and background requirements: criminal history check (Inclusive of DOJ, FBI and Child Abuse), acknowledgement of child abuse reporting responsibility, criminal record statement (Form LIC508), etc. A criminal history clearance is required prior to employment. 
• Upon hire agency staff will check the Megan’s Law (or the current sexual predator website) to ensure each staff being hired is clear for employment. Program administrative staff will check the website annually to ensure all program staff are cleared to work. 
• Must meet the Head Start Performance Standards and State requirements. 
• Employment in Head Start, Early Head Start and Migrant and Seasonal Head Start Programs is contingent upon approval of the Policy Council.

About us:

Community Action changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To view the full job description click HERE