Program Eligibility Specialist

As a Program Eligibility Specialist (PES), you will determine eligibility for state and federally funded programs and build trusting relationships with families. You'll handle requests and inquiries, maintain documentation, and support CAPSLO’s mission by ensuring the proper administration of Early Head Start, Head Start, and State Child Development programs.

We would love to hear from someone who:

• Level I:
  • Has a High School Diploma.
  • Has two years of education and/or experience in a related field (e.g., Child Development, Social Science, Human Development, Liberal Studies).
  • Has one year of experience in client casework or eligibility setting.
  • Is bilingual/biliterate in English and Spanish.
  • An Associate’s Degree is preferred.
• Level II:
  • Has a combination of related education and/or experience totaling five years in administrative functions, case management, or eligibility determinations.
  • Has one year of experience as a Program Eligibility Specialist I or equivalent experience.
  • Is bilingual/biliterate in English and Spanish.
  • A Bachelor’s Degree is preferred.

As a Program Eligibility Specialist you will:

• Conduct face-to-face and phone interviews to determine eligibility.
• Process verification needs and prepare childcare contracts.
• Maintain accurate files and documentation.
• Communicate changes promptly to staff and families.
• Attend and participate in relevant meetings.
• Perform mathematical computations related to eligibility.
• Enter and manage data in approved software.
• Collect and maintain data for reports and audits.
• Process attendance records and address excessive absences.
• Prepare and manage parent fee billings and reports.

Additional Eligibility Qualifications:

• Must be able to relate well to all people of the community regardless of color, national origin, religion, sex, pregnancy, age, marital status, veteran status, sexual  orientation, disability or socio-economic level.
• Must be at least 18 years of age by date of hire. 
• Must submit proof of current vaccination status for measles, pertussis, and influenza (or a current, signed influenza declination form) in compliance with SB 792.
• Must comply with the CAPSLO COVID-19 Vaccination Policy, either being fully vaccinated or sign a COVID-19 vaccination declination form.
• Must complete a health screening physical completed within 30 days prior to employment and a current TB skin test/Chest X-Ray. 
• Employment is contingent upon meeting all job requirements and background requirements: criminal history check (Inclusive of DOJ, FBI and Child Abuse), acknowledgement of child abuse reporting responsibility, criminal record statement (Form LIC508), etc. A criminal history clearance is required prior to employment. 
• Upon hire agency staff will check the Megan’s Law (or the current sexual predator website) to ensure each staff being hired is clear for employment. Program administrative staff will check the website annually to ensure all program staff are cleared to work. 
• Must meet the Head Start Performance Standards and State requirements. 
• Employment in Head Start, Early Head Start and Migrant and Seasonal Head Start Programs is contingent upon approval of the Policy Council.

About us:

CAPSLO is a nonprofit agency that focuses on helping people and changing lives through serving over 26,000 persons across Central and Southern California, the majority of whom live in San Luis Obispo County. We are committed to eliminating poverty by empowering individuals and families to achieve economic self-sufficiency through a comprehensive array of community-based programs.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To view the full job description click HERE.

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