Case Manager – Preferred Communities

Case Manager – Preferred Communities

Ministry:   Newcomer Services – Migration and Refugee Services (MRS)         

Primary Office: Woodbridge

Hours per Week: 40 nonexempt      

Starting Hourly Rate: $24.14 

Staff Supervisor:  Site Supervisor

Telework Available:  Hybrid

Position Description:

The Preferred Communities (PC) program provides intensive case management to eligible clients. This role supports vulnerable individuals still facing challenges navigating systems in achieving their self-sufficiency. This role provides services such as: long-term intensive case management, health, medical and mental interventions, social adjustment services, outreach, and engagement. 

Position Responsibilities:

• Provide PC grant obligated services to clients within specified time limits and Agency guidelines
• Complete intake and assessment for clients requiring intensive case management services.
• Work with clients to create and develop service plans. Track goals over the course of the program.
• Provide clients with Acculturation training, transportation orientation, and connection to services.
• Provide intensive case management to assist clients with housing, education, health support and government benefits.
• Host and attend community integration events.
• Engage with community partners to learn about resources and advocate for service provisions for PC clients.
• Conduct regular client home visits to assess their living situation and status.
• Ensure client’s case notes and case files are, accurate and complete per Agency standard.
• Submit accurate MRIS reports.

Other Duties:

• Effective communication written & verbal to clients and external agencies. Represent Catholic Charities at conferences, trainings, and meetings in the community.
• Attend regular supervision meetings, case consultations, assist with the development of crisis mitigation strategies.
• Informed of the social services policies and practices in all counties and localities where the case manager is active. Seek out learning opportunities to enhance his/her capacity to assist clients.
• Willingness to uphold goals and mission of Catholic Charities Diocese of Arlington.

Qualifications & Skills:

• Must have a valid driver's license, 3 years of driving experience, safe driving record willing to transport clients in CCDA agency vehicles.
• Fluent in Microsoft Word, Office products and other relevant software.

• Effective and adaptive oral & written communication skills in English. Ability to adapt communication style to meet the needs of a culturally diverse audience.
•  Bilingual in English and another language spoken by clients required: Dari, Pashtu, Arabic, Amharic, & Spanish
•  Flexible to work irregular hours.

• Consistently & independently work towards self-sufficiency with all clients with minimal day-to-day supervision.

Education and Experience:

• Bachelor of Social Work, Public Health, or Social Sciences from an accredited institution
• Prefer candidates have prior work experience in non-profit environment/organization with case management.

Physical Demands:

While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. Specific vision requirements due to computer work and driving a motor vehicle. Light to moderate lifting up to 25 lbs. may be required.

BENEFITS: Vacation, Sick, STD, LTD, Paid FML*, Compassionate LEAVE 16 paid holidays in 2024, Medical, Dental, Vision, Employee Assistance Program, 403B, Life insurance, After 1 year: Pension, Diocesan School Tuition Reimbursement K-12, Education Assistance, Closed between Christmas and New Years.*