CHG - Entertainment - AV Technician

Job Title:          A/V Technician

Department:     Entertainment

JOB SUMMARY: 

Install, Maintain and configure Audio/Video systems for Circa Resort and Casino, The D Las Vegas, Golden Gate Hotel and Casino, and DLVEC. Program Audio/Video systems as needed by the business. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinate the creation and integration of Audio/Video control system programs
• Troubleshoot Audio/Video systems including, but not limited to: Crestron, Q-Sys, RockBot, DirecTV, Cox Cable, BrightSign. 
• Provide IT Operators with guidance for basic troubleshooting of Audio/Video Systems 
• Provide recommendations for Audio/Video systems 
• Coordinate replacement and implementation of Audio/Video systems and hardware 
• Ensure satisfaction to customers
• Follow lawful directions from supervisors 
• Understand and follow work rules and procedures 
• Interact well with others and be a positive influence on employee morale 
• Uphold the company's non-disclosure and confidentiality policies and agreements 
• Work evening, weekend and holiday work hours as required 
• Must be able to effectively communicate in English 

QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures, including fire and safety  regulations. 

• Experience with control systems, switching hardware, audio DSP setup and calibration 
• Knowledge of networking fundamentals such as: TCP/IP, addressing, VLANs, and VPN 
• Crestron control systems programming experience desired 
• Prior experience with AV Components and applications is a plus (Q-Sys, Dante, Daktronics, Analog Way, HDMI, XLR, Crestron, TV's and speakers 
• Basic knowledge of Office applications, i.e.: Word, Excel, PowerPoint, Microsoft Windows

EDUCATION and/or EXPERIENCE: 

• Bachelor's Degree in Computer Science or related field desired 
• Two years experience programming Audio/Video control systems desired 
• Must possess excellent guest service skills to effectively deal with guests 
• Certified Crestron Programmer certificate preferred  

PHYSICAL, MENTAL AND WORK ENVIRONMENT: 

• Requires normal, corrective vision range, the ability to see color, distinguish letters, numbers and symbols 
• Manual dexterity to operate job related equipment 
• Ability to climb, bend, reach, pull and lift up to 40 pounds, walk and stand for the duration of the shift
• Maintain care of assigned area  
• Work may typically be in an area which may be noisy and contain secondhand smoke 
• Using arithmetic, planning and remembering details 
• Concentration and control around amid distractions 
• Working rapidly and at various tempos 
• Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling and grasping.  These tasks include the maintenance and care of assigned area.  Constant contact with fellow team members and guests

DISCLAIMER: 

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in  personnel, workload, rush jobs or technical developments).