Practice Manager

Henderson Engineers is seeking a Practice Manager to join their Retail Sector with a focus on Restaurants. The Practice Manager supervises production staff executing the work of the practice, including assigning project responsibilities, managing work performance, guiding employee development efforts, and fostering positive employee engagement. The Practice Manager informs employment needs and decisions for production staff within the practice. The Practice Manager maintains production systems, standards, and processes that meet client needs and contributes to strong client relationships and development opportunities. This role is highly matrixed and may include accountabilities to all members of the Sector Leadership team for their sector. This position is a full-time role based on the needs of the practice.

Minimum Qualifications for the Role are:

• Bachelor’s degree in any engineering, construction management, science, technology, marketing, or business preferred.
• Years of relevant experience in leadership/management position will be considered in lieu of requisite education.
• Eight (8) or greater years of relevant experience, with a minimum of two (2) years in personnel or project management experience.
• Proven track record in contributing to the growth and development of client-focused engineering teams, as well as ability to motivate, direct, and coach staff.

We would love for you to apply if you have.. 

• Demonstrates excellent motivation, team leading / personnel management, and the ability to achieve goals and objectives.
• Broad proficiency of engineering design fundamentals and advanced knowledge of the A&E industry, codes, design guides, and standards. Knowledge may apply to a broad range of practice, project, or program types.
• Must demonstrate proficiency in all core competencies as described and characterized in this job description.
• Direct experience in design and/or management of complex, unique projects.
• Demonstrates a strong technical competency and problem solving skills.

Skills and Duties you will be Responsible for while in this role:

Operations:

• Assists the Practice Director to align resources appropriately with projects to maximize labor efficiency and prioritize client expectations.
• Provides feedback to Practice Director and Sector Operations Director regarding staffing and client needs to inform hiring decisions and/or improvement efforts.
• Serves as hiring manager for the practice leading interviews for production staff and project managers.
• Supervises production staff in project execution and client service to ensure consistency in service delivery across projects.
• Manages employee performance and operational needs, as necessary – e.g., evaluations, employee development, discipline, timesheets.
• Other duties as assigned.

Employee Engagement & Teamwork:

• Practices effective employee relations and personnel management within the practice.
• Teams with technical managers to align appropriate training, development, and mentoring of talent.
• Communicates opportunities and gaps in employee development to practice and sector leadership.
• Collaborates with organizational, sector, practice, and/or office leadership to foster an engaged, dynamic employee culture and lead company-wide events and initiatives.

Client Experience:  

• Manages client relationships, especially within their geographical region, as requested by Practice Director.
• May serve as a strategic client contact within local geographic region for assigned practice and/or for other practices building a new regional presence.
• Maintains knowledge and presence within the industry to contribute to project pursuits.
• Assists Practice Director and marketing staff to generate proposals and determine a profitable fee structure that aligns with the practice strategy.

Project Management:

• Ensures that production of drawings, specifications, reports, and analyses meet scope, schedule, cost and quality requirements, and practice trends.
• Serves as Project Manager for critical clients and projects within the practice, as needed.