Sales Coordinator, Camp

The Sales Coordinator, Camp will be responsible for building relationships with clients and selling the different camp offerings at IMG Academy. 

Position Responsibilities 

• Prospect potential camp customers through daily phone calls, email or other outreach strategies (typically 50 phone calls per day) 
• Prospecting focused on leads that that have expressed interest in IMG Academy offerings.
• Lead lists to be provided that primarily consist of customers that have opted-in for IMG info via 3rd party partner websites and/or have expressed interest through engagement on IMGA website and email campaigns 
• Demonstrate technical selling skills and product knowledge in all areas of camp program 
• Maintain an accurate pipeline of prospective business and enrolled business 
• Properly and effectively use the necessary CRM software to track pipeline, sales, scheduled follow-ups and record of pertinent notes for each customer 
• Educate customers about terminology, features and benefits of camp programs 
• Host prospective customers while on campus to learn about our Camp programs 
• Provide support and cover for other advisors including tours with prospective families, teams, groups and at times language translations 
• Maintain a thorough knowledge of IMG Academy campus
• Determine customer needs and expectations while making expert recommendations to maximize the customer’s experience
• Manage time effectively, meeting personal and company goals and working effectively with other members of the advisor team
• Attend regular Sport Advisor team meetings and supporting peers, as needed
• Maintain close relationship with related departments on campus to ensure proper client transition from sale to participation
• Adhere to all company policies, procedures and business ethic codes
• Other duties as assigned 

Knowledge, Skills and Abilities 

• Marketing, Sports Marketing, Sports Management or related business majors preferred 
• 0-1 years of sales experience preferred 
• General knowledge of sports and athletics 
• Experience with high-volume cold calling, following up on leads and generating pipelines 
• Experience with MS Office 
• Desire to work collaboratively with colleagues 
• Excellent written and verbal communication skills 
• Attention to detail 

Preferred Skills 

• Bilingual. 

Physical Demands and Work Environment  

• Ability to work flexible hours to include nights, weekends and holidays is required