Operations Supervisor
Job Overview: The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures, monitoring and controlling daily operations, and assisting with the long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, safe and secure operation, high service delivery, and cost-effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault, and facility security operations as directed by the Operations Manager/Branch Manager.
Key Responsibilities:
- Complete and maintain scheduling/routing on a daily basis.
- Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault, and terminal operations.
- Maintaining effectiveness and efficiency of route, terminal, and vault operations.
- Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures
- Securing cargo and terminal through training, monitoring, and enforcing policies and procedures, including terminal opening and closing.
- Investigating accidents and processing required paperwork.
- Developing and maintaining customer service capabilities among all operations staff.
- Responding to customer inquiries and or complaints and solving logistical issues.
- Coordinating with sales, other division branches and departments, division and corporate staff, carriers, and vendors to create and implement viable operational solutions for new customers.
- Controlling overtime hours. Monitoring employee vacation schedules.
- Maintaining effectiveness and efficiency of operational functions.
- Communicate with all employees to resolve any outstanding issues and/or complaints immediately.
- Completion of any and all additional responsibilities assigned by the Operations Manager and/or other Management Team Members on an “as needed” basis.
- Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives.
- Recruiting, interviewing, testing, selecting, training, and supervising operations personnel.
- Oversight and coordination of maintenance of vehicles, forklifts, and other equipment.
- Emergency response to include response to employee injuries, facility security incidents, vehicle incidents, and security investigations.
- Manipulation and maintenance of route and vault data, including manual paperwork and electronic data.
- All other duties as assigned by the Operations Manager/Branch Manager.
Primary Qualifications:
- Ability to obtain a valid firearms permit.
- Must have 3+ years’ experience in transportation and warehousing, transportation logistics, or a related field.
- Min 2+ years of proven professional supervisory and leadership experience.
- Experience in banking or retail cash and ATM operations preferred.
- Strong desire to succeed, advance your career, and work for a company-leading branch.
Individual Skills & Competencies:
- Strong leadership skills with the ability to manage and develop high-performing teams.
- Excellent verbal and written communication skills.
- Ability to teach, coach, and present to small and large groups.
- Excellent computer skills and a working knowledge of Microsoft Office programs.
Benefits:
Loomis offers one of the most comprehensive employee benefits packages in the industry, which includes:
- Vacation and Sick Time (PTO) as well as Paid Holidays
- Health & Dental Insurance
- Vision Insurance
- 401(k) Plan
- Basic Life Insurance Plan
- Voluntary Life Insurance Plan
- Flexible Spending and Health Savings Account
- Dependent Care Account Industry Leading Training and Development
Otros detalles
- Grupo de puestos Exempt
- Función del puesto Operations
- Tipo de pago Salario
- Tasa de contratación mínima $61,000.00
- Tasa de contratación máxima $75,000.00
- Loomis Armored Sacramento, CA, 1717 E St, Sacramento, California, Estados Unidos de América