SPA SUPERVISOR - CB - FULL-TIME - VARIED SHIFT

STARTING RATE:  $18.00

MINIMUM AGE REQUIREMENT:  18 years old                      

LICENSE/CERTIFICATION:  N/A

ESSENTIAL JOB FUNCTIONS:

Relief Supervisor & Supervisor:

1. Lead, motivate, coach, and assign tasks to employees.

2. Adjust assignments and staffing schedules or perform the work yourself if the situation requires it.

3. Implement procedures to improve productivity and customer service.

4. Responsible for opening and closing procedures.

5. Consistent and effective communication with department management.

6. Train new employees with policies and procedures.

7. Other job-related duties as assigned and instructed by management. 

Supervisor:

1. Print, count, adjust quantities in computer monthly inventories and send to accounting.

2. Conduct pre-shift meetings as assigned.

3. Prepare product baskets for therapist body care treatments.

4. Remove blocks on schedule.

5. Ring up and oversee scheduling of group bookings.

6. Inventory and order office supplies.

CUSTOMER SERVICE EXPECTATIONS:

• Remember and use guests’ name whenever possible. Treat each guest as a VIP.

• Cover shifts for employees in emergency situations.

• Recognize and reinforce the positive attributes of coworkers.

PHYSICAL DEMANDS:  

The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work.

WORK ENVIRONMENT: 

Frequent exposure to natural, organic, or chemically produced products that encompasses all supplies used and stored at any given time in the Spa or Salon for services. The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated. This is a 24 hour/7 day a week work environment with varying shifts including weekends and holidays.