Case Manager - Partnerships For Families

Position Overview

Under the supervision of the PFF Program Manager and Director of Family Services, the Case Manager is responsible for completing case management assessments and providing counseling services to individuals, families and groups. The Case Manager will support services to assist participants reach desired goals and maintain a healthy level of functioning.

Duties

• Contact new referrals within twenty-four hours of receipt of case.
• Maintain a maximum caseload of eight participants.
• Provide in-home supportive services for participants and their families in accordance with program/agency standards.
• Conduct intake assessment and develop participant service plan.
• Provide at minimum two home visits monthly (additional as required by contract and or needed and requested by client).
• Maintain caseload documentation in compliance with all agency policies and procedures as well as federal, state, county and local regulations. Submit documentation to Program Supervisor for review.
• Provide case management services, including but not limited to linking participants to auxiliary services and assisting participants and their families with accessing appropriate resources.
• Assess and coordinate service provision to address identified social, emotional, financial and medical needs of participant and family.
• Coordinate and maintain appropriate service provision with referral source, i.e. DCFS and Department of Probation.
• Maintain positive working relationship with local linkage and referral agencies.
• Maintain a working knowledge of existing community programs, the services provided and eligibility requirements.
• Attend all staff meetings, case conference, in-service, community trainings/meetings as required/requested.
• Assist in the dissemination of materials to promote services and programs to the community.
• Develops and maintains interventionist skills through seminars, workshops, webinars, or other forms of training/education related to working with adults and children zero to five.
• Participates, coordinates, and facilitates various psychoeducational group activities including parenting education, support groups and self-help groups.
• Develop and maintain a reference list of services provided by private and public agencies.
• Performs other duties as requested, directed or assigned.
• Performs other duties as directed by Supervisor.
• Must have ability to nurture respectful relationships with clients, children and must be sensitive to the cultural and socioeconomic characteristics.

Qualifications and Experience Requirements

• At least two (2) years experience working with low-income children and families.
• Strong working knowledge of case management, documentation, and multicultural and socio-economic issues.
• Know and comply with Agency policies and procedures, HIPAA, Department of Mental Health, policies and documentation guidelines, and other state/federal regulations relating to service programs for at risk populations.
• Basic advocacy skills.
• Present ideas, information, and viewpoints clearly, both verbally and in writing.
• Efficiently use the personal computer to include a variety or word processing software.
• Utilize analysis, experience, and judgment to make decisions.
• Adapt to changing needs by acquiring new skills and knowledge.
• Provides services within a culturally sensitive, ethnic informed model of practice and is respectful to the community and participants.
• Good communication and interpersonal skills.
• Successfully pass all post offer, pre-employment screening requirements, including criminal background check, drug test and provide proof of eligibility to work in the United States.
• Current certification in CPR/First Aid.

Education and Certification Requirements

• MA degree in Social Work or related field; or have completed at minimum a Bachelor’s degree and actively enrolled in a MA program in Social Work or related field and have completed at minimum half of the program requirements. 

Other Requirements

• Must have a reliable automobile for use on the job (mileage to be reimbursed). Valid California Driver License. State required automobile insurance coverage.
• TB clearance, to be renewed every two years.

Physical Requirements

To perform this job the individual must be able to carry out all essential functions satisfactorily. Reasonable accommodations may be made to enable qualified individual with disabilities to perform the essential functions of the job.

• Approximately 50% of time is spent sitting, while frequently required to walk, stand and bend.
• Must be able to speak and hear well.
• Good vision is imperative.
• Occasionally required to stoop, kneel, crouch or crawl.
• Employee will be required to lift and/or move up to 25 pounds without assistance.

Expectations for All Para Los Niños Staff

Candidates for employment at Para Los Niños, regardless of position, will consistently demonstrate the following: 

• Unwavering belief in and commitment to fulfill the mission of Para Los Niños.
• Deep commitment to the success of all PLN students and families.
• Commitment to excellence and high standards -- for self, students, and colleagues.
• Continuous learning by engaging in reflection, self-assessment, and individual professional development.
• Use of data to inform decisions and drive continuous improvement.
• Ability to thrive as a member of a collaborative team.
• Self-motivation and initiative with solutions-oriented disposition.
• Belief in and ability to develop respectful relationship with parents and children marked by sensitivity to the students’ cultural and socioeconomic characteristics.
• Excellent oral and written communication skills.
• Ability to effectively handle challenging situations.
• Comfort with basic Microsoft Office applications and a curiosity and propensity to push own adoption of new technology and approaches.
• Regular, punctual attendance and professional appearance.

Para Los Niños is an Equal Employment Opportunity Employer

It is the established policy of Para Los Niños (PLN) to provide equal employment and advancement opportunities to all qualified applicants and employees without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin (including possessing a driver’s license issued under Vehicle Code § 12801.9), ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. PLN also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.