Quality Operations Technician

Job purpose:

The role of the Quality Operations Technician is to ensure that all processing cut-to-length products (as well as other products as required) are properly tested in the mechanical test lab and conform to the ordered customer requirements and/or applicable governing specifications in a safe, timely and efficient manner.

This position requires both working in an operational, hands-on capacity as well as working in a maintenance capacity in the assigned Laboratory. In addition, administrative duties will be required.

Duties and responsibilities:

• Ensures that specified procedures for the preparation of samples are being used and does calibration on required equipment on a prescribed schedule. 
• Sets up and prepares samples per the set standards and procedures using bandsaws, CNC milling equipment and various other equipment.
• Ensures products are tested according to the priority established by SSAB operations/sales departments by daily confirming shipping orders and prepares the appropriate tests.
• Performs required testing from test specimens using Tensile Test machine, Charpy V-Notch Test machine and various other testing equipment.
• Enters lab test results into computer database to create certificates for products to be released and shipped.
• Identifies product on hold and resolves hold reasons. Maintains proper documentation and file as required.
• Ensures all products shipped meet customer requirements and/or governing specifications with respect to grade and provides accurate information to appropriate personnel on products which are unreleased.
• Reviews and makes recommendations to cross apply product by retesting, reviews customer specifications and certifies the cross applied product.
• Traces and expedites materials that require testing.
• Ensures routine maintenance and general upkeep of the lab equipment and work area is completed.
• Performs any required re-testing, or other special testing as assigned.
• Performs equipment preventive maintenance (clean, grease, coolant replacement, tooling/blade changes, change lubricants, and make necessary adjustments to equipment).
• Verifies supply levels are adequate to operate all equipment and orders operating supplies as needed through the purchasing system.
• Completes all production paperwork, perform administrative duties to support laboratory operations, and enter physical testing data results into a computer as needed,
• Assist sales and operations on product dispositioning and the release of material (including on hold product).

Qualifications: Education and Experience:

Required Education:

• High school diploma or GED equivalent

Preferred Education:

• Associate or Bachelor’s Degree

Required Experience:

• Ability to read and interpret documents
• Must possess strong computer skills and have good working knowledge with MS Office (Word, Excel, PowerPoint, and Outlook).  Experience with other PC based data acquisition tools a Plus.
• Ability to work in a team environment
• Good verbal and written communication skills

Preferred Experience:

• Three to five years of experience in a manufacturing environment (especially in the temper leveling and cut-to-length field).
• Good applied technology experience with cutting and milling equipment.
• Understanding of ISO 9001 and ASTM standards.

Working conditions:

The employee will frequently be required to:

• Sit, stand, walk, alternating up to 8 hours at a time
• Use both hands for grasping, handling, gripping and feeling textures and temperatures
• Lift and/or move up to 10 lbs

The employee will occasionally be required to:

• Balance, stoop, kneel, crouch, crawl, or climb
• Bend, twist at waist level, reach at and/or above shoulder level and below waist level
• Push, pull, lift, and/or carry items weighing less than 50 pounds

The position requires the following vision and hearing capabilities:

• Vision at near, mid and far range and peripheral vision and depth perception
• Talking and hearing in person, on a radio, and/or in group settings

The employee will be required to use the following machines or tools:

• Desktop computer
• Hand tools
• Floor mounted jib crane
• Propane or Electric Forklift
• HAAS Machining Center
• Electric Band Saws
• Misc. Testing Equipment

The employee will work in the following conditions:

• Around equipment in motion
• Amid noise
• While wearing personal protective / safety equipment to prevent injury from noise and environmental hazards
• Around moving trucks and industrial mobile equipment

Supervisory Responsibilities/Direct Reports:

• No Direct reports

Position Type – Work Hours – Travel Requirements:

• Position is full time, non-exempt
• This is a 1st Shift position working (5) 8 hour shifts (6 am – 2:30 pm, Mon - Fri). 
• Candidate must be flexible to work OT to aide in expediting material release when needed.