HR Coordinator

What does an HR Coordinator at Swire – Coca Cola do? 

The HR Coordinator provides personalized assistance to employees with general-HR related questions, with a focus on ensuring employees receive accurate and timely help. They also support company-wide HR administrative tasks, including unemployment claims, random drug testing, HRIS employee data integrity, and other similar needs. 

Responsibilities:  

• Assist employees with general HR-related questions via phone, in person, and email, ensuring they receive accurate and timely information. Partners with other areas of HR to ensure employees’ questions are ultimately handled 
• Own the unemployment claims process, which includes responding to initial notices of new unemployment claims, partnering with leaders and HR team members for additional information, and coordinating hearings and rebuttals with ER Partners and managers. Responsible for continually seeking ways to improve the overall process and keep rates low 
• Own the administrative process for Company’s random drug screen program. This includes managing frequency to ensure compliance with federal law and company policy, administering random selection process, partnering with managers on testing issues, and working closely with third party vendor, clinics, and labs on testing issues. Responsible for continually seeking ways to improve the overall process. Responsible for coordination of non-negative drug screens and escalation of information to proper department
• Process requests for employee information updates, system corrections, entitlement policy corrections, through coordination with Payroll, other HR team members, managers, and Ceridian Managed Services
• Respond to or forward email inquiries sent to the general HR email inbox, ensuring timely and accurate responses
• Process employment verification requests, including DOT and reasonable suspicion requests, ensuring accurate and timely completion \
• Tracks and completes Form I-9 work authorization reverifications process, including sending advance notifications to employees with expiring work authorizations and their manager. Partners with leaders and provides guidance on questions, possible non-compliance, and monitors reverifications to ensure compliance
• Maintain self-help employee tools, ensuring the most up to date information is always available. Look for ways to improve such information based upon frequently asked questions and other identified gaps
• Assist with personnel file requests, subpoenas, and other employee documentation-related information requests 

Requirements:

• High School Diploma or GED
• 2+ year experience in a generalist or administrative HR role
• Intermediate skill level in MS Office products (Word, Excel)
• Previous experience with Ceridian Dayforce or similar Payroll/HRIS platforms
• Excellent technical skills, including the ability to learn a new HRIS or HRIS processes quickly 

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