Shared Services Manager

You deserve the best – and so do we

We are dirt under our nails leaders, visionaries in facilities services implementing cutting-edge technology focused on keeping our employees safe & happy, and continually surpassing our customers' expectations with the proactive thinking of our diverse teams. We are great people delivering great experiences to customers and each other. Should you be in the Budd work family?

Position Summary: This Shared Services Manager is responsible for the effective administration of operations in the Janitorial and Landscaping Divisions.  Performs Management and direction for the Human Resources and Recruiting team in the local branch.

Position Responsibilities:

The Shared Services Manager is responsible for the following tasks:

• Manages Shared Service Coordinators
• Monitor and manage HRIS system counters
• Oversees order fulfillment - Coordinates workflow and ensures successful completion of all processes to meet deadlines and ensure efficiency.
• Respond to unemployment claims for the branch
• Manage workers comp claims and is the local point of contact for both corporate and the management team to facilitate getting all pertinent information
• Manages Safety Initiatives
• Order Cell phone and accessories as needed
• Daily review of all payroll approvals
• Manage FMLA
• Work with the management team in training/advising on HR, Forms, Recruiting and employee retention-related topics 
• Is the point of contact for maintenance related issues at the local branch facility.
• Will attend the weekly branch manager calls for all lines of business
• Will attend local professional networking events and meetings
• Assist in the hiring process as needed.
• Point of contact for Human Resources related issues for Front line employees and management team. 
• Will also be responsible to be the back-up for the Shared Services Coordinator focused on Administration as well as the Shared Services Coordinator focused on Recruiting when they are out. 
• Other duties as assigned by your manager.

Position Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required:

• Experience in full life cycle recruiting process, staffing and onboarding of new employees.
• Knowledge of business office operations—filing and administrative clerical operations.
• Proficient in Windows work environment and computer programs such as Google, Word and Excel.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to communicate effectively both orally and in writing with employees and the general public, to maintain confidentiality in daily operations, and to conduct daily duties in professional appearance and manner.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to use a calculator. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems that may arise in day-to-day operations and prioritize tasks.

Preferred:

• Prior knowledge of principles and practices of human resources.
• General knowledge of computerized HRIS helpful.
• Fluency in English and Spanish.

Physical Demands:  The physical demands described here are representative of those met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to sit.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.