Supervisor, Sales

SUMMARY:  The Supervisor, Sales is responsible for helping to oversee the operations of the sales and business development team.   

DUTIES & RESPONSIBILITIES:  

Responsibilities include, but are not limited to: 

• Perform supervisory duties for assigned team members. This may include conducting performance reviews, oversee development, document attendance, submit payroll information and issue corrective action to team members. 
• Responsible for planning and maintaining the policies and procedures that enable and encourage optimum performance by the inside sales group. 
• Coordinates with other employees and managers from other departments to ensure customer service goals and operational objectives are met.  
• Train, assist and supervise team members to ensure they follow the proper work procedures and practices.  
• Track and report on Team member development and cross-training. 
• Ensure Team members have the appropriate qualifications before assigning them specific assignments. 
• Conduct department meetings and attend cross-functional meetings to foster communication and to discuss improvement opportunities and new procedures. 
• Maintain, refine and/or suggest improvements within the area to meet customer requirements which include deadlines and quality standards. 
• Interfaces with team members at many levels, up to and including middle management. 
• Resolves issues with sales/ purchase orders. 
• Leads Sales activities such as marketing leads, product knowledge, sales targets, customer service, and after sales follow up. 
• Other duties as assigned.  

MINIMUM REQUIREMENTS (INCLUDES EDUCATION, EXPERIENCE, COMPETENCIES), ETC.):   

• Bachelor’s degree  
• 6 years of relevant/technical work experience & 3+ years of leadership experience OR 
• An additional 3 years of specific work experience in lieu of degree 
• Attention to small details as well as strong math skills. 
• Effective verbal and written communication skills. 
• Proficiency using Microsoft Office Suite (Word, Excel, Power Point, Teams, etc.) 
• Solid Knowledge of U.S. Export Rules and regulations 
• Light travel 

PREFERRED REQUIREMENTS 

• Master’s degree 
• 9+ years of sales experience 
• 4+ years in the aviation industry 
• 4+ years in a leadership role 
• Knowledge of ISO 9001:2015 and/or AS9120  
• Knowledge of Quantum Control Software   

OTHER:   

• The selected applicant will be subject to a background check and drug testing.