Director, IT Applications

SUMMARY: 

DUTIES & RESPONSIBILITIES: The Director of IT Applications is accountable for all application delivery inclusive of project delivery, application support and maintenance related to technology systems.  In this role you will provide strategic technology planning aligned to the achievement of business outcomes.  The Director will delivery software and systems design, development, implementation and support.  You will also be responsible for operational excellence across the technology team, including implementing leading practices, driving measurable continuous improvement, monitoring performance, financial stewardship, and by ensuring adherence to key compliance and regulatory obligations. As the Director you will also develop key business partnerships and deliver value to our stakeholders by identifying and proactively offering innovative technical solutions in support of the achievement of business goals. As needed, you will support and help to drive our agile transformation and other major transformations.

Responsibilities include, but are not limited to:

• Development of people and positive teaming
• Ownership of functional domain technology roadmap, in partnership with the other IT divisions
• Active management of the software development life cycle
• Efficient and effective support for software applications and toolsets
• Prepare up-to-date, rolling resource plans in alignment with projects pipeline
• Deliver projects on time and on budget
• Ensure adherence to Service Level Agreements by service providers and internal team
• Leadership during Major Business Interruptions and Priority 1 ticket resolution
• Advance customer satisfaction scores (business partners and end users)

MINIMUM REQUIREMENTS (INCLUDES EDUCATION, EXPERIENCE, COMPETENCIES), ETC.):  

• Bachelor’s degree or equivalent experience
• 10+ years of experience in IT application technology management and/or equivalent plan/build/run
• 5+ years of leadership experience
• 5+ years of experience in technical program management including successful oversight of large, complex projects or programs that cross multiple IT domains inclusive of agile product delivery
• 5+ years of experience or exposure with corporate business functions and corresponding technologies – Finance, Supply Chain, Legal, Communications, etc. 

PREFERRED REQUIREMENTS

• Regulated utility experience
• Experience utilizing the following enterprise technologies Data Lake, API Intergration, Workday, SAP, or equivalent HR and finance technologies
• ITIL and PMP and/or Agile certification
• Master’s degree
• 14+ years of IT & Applications
• 10+ years in the aviation industry
• 10+ years of leadership experience
• Global travel experience
• Knowledge of related US and international rules and regulations
• Knowledge of Component Control Quantum
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• The selected applicant will be subject to a background check and drug testing.
• Will be required to travel 25%