Our construction equipment group is seeking a full-time Shop Service Technician for our Waukegan, IL branch. This is a union position and will be part of Local 701. A journeyman technician defined to be a technician who can perform all necessary mechanical work and welding either at the Company shops or at a customer’s job site/location in a safe, efficient, capable, and professional manner. Equipment includes all products under 110 hp including but not limited to loader backhoes, skid steers, mini- excavations, small loaders, landscape equipment, trailers, rollers, air compressors, etc.

Responsibilities:

• Performs service tasks as they be assigned by the service manager or the shop superintendent.
• Keeps abreast of all changes in various models of equipment sold and serviced b the distributor.
• Reports each service call or repair job at the end of each shift, giving the following information: (a) customer's name, (b) make and model of unit, (c) serial number, (d) hours worked, (e) travel time, (f) details of work performed, problems encountered, time required, (g) parts, equipment and supplies used.
• Reports, in complete detail, as above, regarding warranty situations handled.
• Keeps immediate shop area in which he works in a clean and orderly manner.
• Brings to the attention of the service manager/service writer any additional work required on a unit.
• Notifies service manager/branch manager if shop equipment or vehicle is not in a serviceable condition or constitutes a safety hazard.
• Returns special tools to proper location at the end of each shift in a clean and ready to use condition.
• Review parts and service bulletins pertaining to equipment technician is responsible for repairing.
• Conducts himself in the presence of customers in a manner which will retain a good opinion of the company and the service department.
• Takes advantage of all opportunities to attend schools and training sessions in order to upgrade technical competence
• Performs other duties as prescribed by the service manager.
• Works in a safe manner at all times.