Service Parts Specialist

Alta Equipment Company is seeking a full-time Service Parts Specialist for our Alanson, MI location. This position will require an individual that has a parts background. By design, this Service Parts Specialist will monitor and supply the service department with parts supply and management for the Ginop service department.

The primary responsibilities of the position consist of, but are not limited to:

• Process parts purchases and sales
• Actively sell parts and ask for the sale
• Ensure profit levels meet department goals
• Ensure customer satisfaction, including internal customers
• Check in, unpack and put away delivered parts
• Pick, package and prepare parts for delivery
• Maintain department order and cleanliness
• Assist in physical inventory counts
• Incorporate Alta's Guiding Principles into daily activities
• Performs other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

Qualifications: The candidate of this position must have a solid background in the mechanical industry/ parts industry. The candidate must be proficient with computers and technology. 

• A minimum of one year of previous heavy equipment, auto or truck parts counter experience desired
• High school diploma/GED
• Basic mechanical understanding and the ability to identify by sight and by name the parts of an industry related piece of equipment
• Excellent communication skills and professionalism is required
• Proper phone etiquette
• Equipment operation: Forklifts and hydraulic hose making is preferred
• Computer programs - Microsoft Word, Excel, Outlook, Epicor/Silk systems, Vendor web portals
• Language Skills - Basic: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.
• Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - Basic: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

• Physical/Sensory Functions: Regularly will use hands, talk/hear; Frequently will sit; Occasionally will stand, walk, reach with hands and arms,, stoop, kneel, crouch or crawl.
• Vision: To see both close and at a distance, depth perception, ability to adjust focus and see color
• Lift and/or Move Functions: Frequently will lift up to 25 pounds; Occasionally will lift 26 to 100+ pounds
• Work Environment: Occasionally will work near moving mechanical parts