The pay range for this position is $84,065 - $126,155 / annually. This position is based onsite at our Linden, NJ facility. FreshRealm is looking for a Fulfillment Supervisor who is responsible for managing a department within a fast-paced production plant within FreshRealm’s operations team. This person will ensure accurate and efficient order processing and fulfillment, receive and prioritize customer orders, ensuring accuracy and completeness, utilize order management systems to efficiently process orders and maintain up-to-date order statuses, monitor inventory levels, and participate in cycle counting and reconciliation activities to maintain accurate stock levels. They must also ensure maximum efficiency while at all times maintaining the highest standards of company specifications. Additionally, this person will provide training and motivation to team members, using recognition, positive feedback, and other rewards with appropriate discretion in a continuous improvement environment while following all health and safety standards.

Key Responsibilities:

• To ensure the full implementation of ‘Safety Systems’
• To identify and effectively resolve any problems affecting performance within the Department
• Maximize the efficiency of the department and ensure Daily Production plan targets are attained
• Maintain the highest standards of hygiene, both within the department and all surrounding areas
• Ensure that ‘Good Manufacturing Practice’ as indicated by product specifications or other media, is adhered to all times and stages of the process.
• Analyze ‘Downtime’ ensuring proper explanation of the reasons for ‘Lost’ production and liaise with other Departments / Plant Managers on addressing the resulting issues.
• Effectively manage the labor resource and control this to within the given budgets/targets for the required output.
• Deal with staff issues of discipline, grievance, and welfare within the guidelines laid out in the Company’s published policies and procedures.
• To promote ‘Quality’ within the department by positively reinforcing the Company’s quality ethos and encouraging a ‘right first time, every time approach.
• Ensure compliance with Food Safety and Quality standards as identified on Product Specifications, isolate and address any non-conformances and monitor measures designed to maintain and improve standards, elevate issues to the QA dept. 
• To ensure ‘Process Control’ systems are properly implemented and maintained.
• Ensure department Associates are managed, motivated, and trained.
• To maintain and not exceed departmental budgets.
• To ensure effective communications at all levels and complete all necessary administrative work.   

Skills and Requirements 

• Manufacturing experience in fresh food is preferable.
• Knowledge of large-scale business start-ups is preferred.
• Demonstrated ability at being a team player.
• Experience working in a continuous improvement environment and demonstrated delivery through change.
• Certified and /or trained in OSHA requirements or expectations, HACCP, SDS, First Aid/CPR, and Food Hygiene
• Ability to motivate others to work routine and monotonous processes and stand for extended periods of time
• Must have a good understanding of English, bilingual (Spanish) speaking skills are helpful
• Ability to work in a cold/ damp environment and stand for extended periods 

Experience / Education 

• High school diploma or equivalent education.
• Advanced education in Food Safety or Culinary Arts is helpful.  
• A Minimum (1) year of experience in a first-level production management role, preferable in a chilled food environment, within a fast-paced business.
• Experience working in a fresh food manufacturing environment applying common processes, procedures, and equipment. Experience managing in a chilled food manufacturing business preferred.
• 1 year or more experience applying and enforcing routine Good Manufacturing Practices (GMPs) in a food environment is essential.