Quality Assurance - Technician, Quality

The hourly range for this position is $19.00 an hour. This position is based in Indianapolis, IN. FreshRealm is looking for a Quality Assurance Technician who will report to the QA Supervisor and work throughout the FreshRealm Facility performing all daily and weekly duties in line with the Fresh Realm Food Safety Plan. 

Key Responsibilities

• Utilizes existing FSQA systems, resources and corporate procedures to ensure product and process quality and Food Safety
• Takes actions to assure that products, processes, facilities and systems conform to FSQA standards and governmental regulations
• Performs daily audits of the Fresh Realm facility and grounds to monitor GMP compliance
• Accountable for making decisions about product disposition. Implements the QA hold process including ticket closure and overseeing product disposition in a timely manner
• Accountable for making decisions around product receipt. Perform all inbound quality inspections for goods and packaging (verifying product specifications and USDA standards to create detailed inspection reports for all receipts.)
• Document quality/food safety monitoring information and save as per quality programs and regulatory standards by completing record keeping and ongoing verifications of records on the production floor at least twice per shift
• Diligently maintain and follow all implemented Food Safety Programs (ex. Food Safety, GMP, Pathogen monitoring, foreign material prevention and control, Pest Control, Food Allergen Prevention and Control, calibration program, verification and validation, and others)
• Update and maintain records collected from Food Safety and Production checks such as: HSA start-up and hourly check, GMP audit, internal audit, FSQA tickets, Customer issues and CAPAs.
• Investigate quality and food safety issues, and escalate any issues as applicable
• Participates in weekly internal audits to monitor processes, facilities, and quality systems. Conduct Food Safety and Quality testing for all new products being introduced to the Fresh Realm facility via the IBCR stage gate process including: shelf life testing, microbiological testing, organoleptic, and packaging integrity testing
• Maintain records and forms from Quality Management System software

Qualifications

Skills and Requirements

• Critical thinking and problem-solving skills
• Effective communication skills (Both verbal and written)
• Must be able to bend and lift up to 49 pounds repetitively with or without reasonable accommodation
• Must be able to stand and/or sit for extended periods of time with or without reasonable accommodation
• Exposure to temperatures that range from freezing to sub-freezing (coolers, freezers, etc.) with or without reasonable accommodation
• Must be able to push, pull, squat, bend, and reach about and below shoulders; repetitive use of hands with or without reasonable accommodation

Experience / Education

• Bachelor Degree in Food science OR 3+ years Food Safety or QA experience in a fast paced production environment
• Product handling experience – produce, dry, dairy, meat/poultry
• Certifications – HACCP training, USDA Produce Inspection Training, GFSI

What We Offer

• Comprehensive benefits package for full-time employees including medical, dental, vision, pet insurance and legal insurance

• 401(k) with company match that is immediately vested

• Life and ADD insurance

• Opportunities for career growth with a dynamic company that is changing the landscape of fresh meals.

• Paid Time Off

Our Values at Work

We believe that ACTIONS speak louder than words and our company values align to those ACTIONS.

In Our Daily Work, This Looks Like

• ACCOUNTABILITY: Set clear objectives and prioritize your tasks Hold yourself and your teams accountable for meeting deadlines Learn from your mistakes and use it as a learning opportunity to improve next time

• CHALLENGE WITH CURIOSITY: We challenge and engage with each other through curiosity and a drive to innovate and transform. This encourages us to learn from one another, be open-minded to other perspectives and possibilities, and continuously improve and problem-solve with intensity. We persevere through challenges, observe patterns, and pay attention to the details to make connections others may overlook, allowing us to exceed expectations.

• TRANSPARENCY & HONESTY: Maintain open and consistent communication. Admit mistakes and take ownership Document decisions to help avoid misunderstandings

• INNOVATION: Work with the end-user in mind and create solutions that will add value Question existing norms, assumptions, and best practices Experiment and take calculated, data-driven risks

• OBJECTIVITY: Utilize data and make data-driven decisions at every opportunity

• NIMBLENESS: Utilize time management to help stay focused and on task with urgency es and make adjustments accordingly Delegate and trust others to handle specific responsibilities with resources and support

• SUCCESS THROUGH OUR CUSTOMERS: Know your audience and the type of work they expect to receive as the end-result of a project, initiative, or task Seek feedback at different stages to ensure you’re on the right track Foster collaboration among cross-functional teams to ensure you’re providing the best experience and service to our consumers

We are an Equal Opportunity Employer.

#LI-Indianapolis, IN