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1200 Penn Ave, Pittsburgh, PA 15222, USA ● Req #274Tuesday, July 23, 2024Under general supervision of the Senior Group Manager, Water Program, the Project Manager will primarily be responsible for planning, coordinating, and directing the work of assigned professional, technical and clerical employees in the planning, design, and/or management of construction of complex, multi-disciplined PWSA Capital and urgent facility/asset repair projects involving the Authority’s water distribution system, water treatment plant, storage, and pumping facilities. Seeking experien ...Read more about Engineering - Project ManagerMore
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1200 Penn Ave, Pittsburgh, PA 15222, USA ● Req #275Monday, July 22, 2024Under general supervision of the Senior Group Manager, Water Programs, the incumbent will use independent judgment, initiative, and interpersonal skills to execute capital programs through coordination with Operations, Environmental Compliance, and Engineering Department staff as well as consultants and contractors. Project work shall include capital and operations project management, coordinating with other project managers on QA/QC duties (project deliverables, program budgets, etc.), and prov ...Read more about Engineering - Senior Project ManagerMore
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The Customer Service Representative I will perform moderately responsible clerical duties requiring independent analysis, exercise of judgement and detailed knowledge of relevant PWSA programs, policies, procedures, and regulations. RESPONSIBILITIES● Manage inbound and outbound customer calls in a timely manner, identify customers’ needs and wants, give clarifying information, and continue to build strong relationships with customers● Utilize call queue software to mitigate customer call wait ti ...Read more about Customer Service - CSR 1More
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1200 Penn Ave, Pittsburgh, PA 15222, USA ● Req #272Friday, July 12, 2024Under the supervision of the Dispatch Coordinator, the Dispatcher will handle urgent requests regarding the Authority’s water, wastewater, and stormwater services to provide 24/7 assistance to customers and outside agencies. This is a remote position; however, candidates may be required to attend an in-person, 6-week new hire training or report to the office upon request throughout employment. RESPONSIBILITIES● Receive notification of urgent water, wastewater, and stormwater issues and dispatch ...Read more about Customer Service - DispatcherMore
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1200 Penn Ave, Pittsburgh, PA 15222, USA ● Req #276Friday, July 12, 2024The Contact Center Coordinator is responsible for the daily operation of the Contact Center with a focus on First Call Resolution (FCR) and maintaining the established, better than industry standard, Contact Center metrics. RESPONSIBILITIES● Daily live monitoring of Customer Service Representatives to ensure First Call Resolution (FCR)● Evaluating After-Call Customer Survey scores and voicemails to facilitate FCR● Partnering with the Customer Service Training Coordinator to provide daily one on ...Read more about Customer Service - Contact Center CoordinatorMore
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7779 Lock Way E, Pittsburgh, PA 15206, USA ● Req #269Wednesday, July 10, 2024Under the supervision of the Manager, Field Operations, monitor and repair water leaks of any kind; install, replace, and repair hydrants, valves, and fittings. RESPONSIBILITIES● Repair and replace water hydrants, valves, ferrules, tapping tees and tapping valves; make taps and drill ferrules● Repair property damaged by water related accidents; lays and repairs water lines; operates valves and hydrants● Locate water line leaks manually or by electronic devices as needed● Digs, backfills, and ta ...Read more about Water Operations - Valve & Hydrant SpecialistMore
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1200 Penn Ave, Pittsburgh, PA 15222, USA ● Req #259Monday, July 1, 2024The Pittsburgh Water and Sewer Authority is seeking a candidate for the position of Associate Project Manager. The Associate Project Manager will primarily be responsible for planning, coordinating, and directing the work of assigned professional, technical and clerical employees in the planning, design, and/or management of construction of complex, multi-disciplined PWSA Capital and urgent facility/asset repair projects involving the Authority’s water and sewer systems or water treatment and pu ...Read more about Engineering - Associate Project ManagerMore
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1200 Penn Ave, Pittsburgh, PA 15222, USA ● Req #268Monday, July 1, 2024The Customer Service Representative I – Part Time will perform moderately responsible clerical duties requiring independent analysis, exercise of judgement and detailed knowledge of relevant PWSA programs, policies, procedures, and regulations. RESPONSIBILITIES● Manage inbound and outbound customer calls in a timely manner, identify customers’ needs and wants, provide clarifying information, and continue to build strong relationships with customers● Respond to inquiries from the general public a ...Read more about Part-Time Customer Service Representative IMore
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1200 Penn Ave, Pittsburgh, PA 15222, USA ● Req #267Monday, July 1, 2024The Administrative Assistant will perform administrative duties in support of the Advanced Metering Infrastructure (AMI) and Billing section in the Customer Service department of The Pittsburgh Water and Sewer Authority (PWSA) by drafting and mailing correspondence, issuing letters to customers to promote the installation of new water meters and backflow prevention devices in accordance with PA PUC regulations, distributing customer voicemails for AMI call backs, providing call handling support ...Read more about Customer Service - Administrative AsstMore
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1200 Penn Ave, Pittsburgh, PA 15222, USA ● Req #264Tuesday, June 4, 2024Under the general supervision of the Controller, the Accounting Specialist will work to enable and support department initiatives, offering a high level of detail-oriented services that enhance the external and internal customer experience. The incumbent will provide skilled research, possess strong communication and computer skills that improve the maintenance of department data, the collection of accounting records, and the completion of routine accounting transactions. RESPONSIBILITIES● Comp ...Read more about Finance - Accounting SpecialistMore
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900 Freeport Rd, Pittsburgh, PA 15238, USA ● Req #176Wednesday, May 29, 2024This position is being managed through a third party, please click the link below to apply. APPLY HERE: https://jobs.crelate.com/portal/raftelis/job/ir8iprpim8z8c7x7cdhwsyhx8o Under limited supervision of the Director, Operations, responsible and accountable for the performance, operation and maintenance of Pittsburgh Water and Sewer Authority’s Water Treatment Plant, membrane filtration plant, and pumping stations, ensuring that produced water and water distribution system quality meets or ex ...Read more about Water Treatment Plant - Deputy Director, Water ProductionMore
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1200 Penn Ave, Pittsburgh, PA 15222, USA ● Req #261Tuesday, May 21, 2024PWSA is seeking a highly organized and dependable self-starter to serve as the Special Assistant to the CEO. As a member of a high-functioning and impact-driven team, this role will provide key executive support to the CEO through special projects, board management, relationship management, and administrative support. The incumbent will partner with the CEO by managing their communications, calendar, workflow, board meetings/interactions, and assume responsibility for select projects. RESPONSIB ...Read more about Executive Office - Special Assistant to the CEOMore
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900 Freeport Rd, Pittsburgh, PA 15238, USA ● Req #241Friday, April 12, 2024Under the supervision of the Security Coordinator, will be responsible for monitoring, patrolling and enforcing security protocols at assigned PWSA facilities including the Water Treatment Plant and ancillary facilities. RESPONSIBILITIES● Comply with established procedures pertaining to lost and found articles● Assist with traffic operations at PWSA facilities to control the flow of traffic● Comply with all legal requirements● Other related duties as assigned or required ● Enforce regulations de ...Read more about Safety and Security - Security Officer 2nd ShiftMore
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900 Freeport Rd, Pittsburgh, PA 15238, USA ● Req #250Friday, April 12, 2024Under the supervision of the Security Coordinator, will be responsible for monitoring, patrolling and enforcing security protocols at assigned PWSA facilities including the Water Treatment Plant and ancillary facilities. RESPONSIBILITIES● Assist with traffic operations at PWSA facilities to control the flow of traffic● Comply with all legal requirements● Other related duties as assigned or required ● Enforce regulations designed to prevent breaches of security; exercise judgment and use discreti ...Read more about Safety & Security - Part Time Security OfficerMore
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7779 Lock Way E, Pittsburgh, PA 15206, USA ● Req #185Wednesday, February 28, 2024The Stationary Engineer will start, operate, and maintain low/high pressure boilers, as well as a high service pump station. RESPONSIBILITIES● Operates and maintains low and high-pressure boilers, pumps, generators, switch gear, valves, related machinery, and equipment.● Reads gauges on air conditioners indicating and recording instruments and other related equipment. ● Tests water and adds chemicals as necessary.● Inspects machinery to detect faulty operations by making rounds at pre-determined ...Read more about Water Treatment Plant - Stationary EngineerMore