Senior IT Business Analyst

Kindeva is a leading global contract developer and manufacturer (CDMO) with delivery platform expertise in Autoinjector, Inhalation, Transdermal/Intradermal Patch Technologies. We partner with our customers to improve patient outcomes around the world. Together, as One Team, we will manufacture many more tomorrows.

Job Description

Provide Business Analyst services for the Dynamics 365 ERP system. Partner with Business Capability Owners to understand processes and system requirements and ensuring new systems meet these needs; analyze and translate complex business requirements into a functional system design document; implement and provide ongoing support of software systems across multiple functions and technologies; provide project management for supported software systems and as a stand-alone service; participate in all phases of the Systems Development Lifecycle including planning, requirements determination, current state analysis, solution design, estimating, construction, testing, training, implementing, and ongoing support and improvement; maintain knowledge documentation; ensure effective communication and customer satisfaction for supported systems and services; establish ongoing support structure, SLA’s, and KPI's for supported systems; and apply IT methodology, procedures, and tools to work performed.

Job Requirements

The qualified candidate must have at least a Bachelor’s degree or foreign equivalent degree in Computer Science, Information Science, Technical Management or closely related field. The qualified candidate must have at least 6 years (72 months) of progressive, post baccalaureate experience with all the following: (a) analyzing the client needs and software requirements to determine feasibility of design within time; (b) creating, monitoring and updating processes and tools documentation for a procurement department; (c) developing test plans and overseeing the execution of tests for the integration; (d) designing and testing standards and solutions; (e) preparing user test scripts and overseeing software testing; (f) managing customizations to the software including gathering business and technical requirements, creating project work plans, writing functional specifications, testing, and documenting process changes; and (g) utilizing all the following tools/technologies: Microsoft office (Visio, Word, Excel, Outlook, PowerPoint and Access), Service Now, Microsoft Dynamics 365 Finance and Operations, DevOps, Master Control, and SharePoint. All experience may be gained concurrently.