PURPOSE: This position is responsible for coordinating the day to day activities of the Ropes Course Operators ensuring excellent guest service is given, and safety policies and procedures are always adhered to.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Provide leadership to employees emphasizing safety, cleanliness, efficiency and guest service
· Handle guest complaints and concerns in a professional manner
· Set up ride position boards and bump orders for each shift
· Answer guest questions ef ...
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