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PURPOSE: To provide exceptional guest service to all guests at Mall of America. To maintain welcoming and inviting environment via cleaning, open communication, and other duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide outstanding guest service by greeting and conversing with guests and determining their needs; in a courteous and polite manner. Assist guests with product, ticket, and general questions concerning Mall of America, Nickelodeon Universe and the local region. Main ...Read more about Crayola - Retail Cashier - Full TimeMore
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PURPOSE: To ensure guests, tenants and employees at Mall of America have a positive experience by providing unparalleled service related to emergency response, protection of life and property, loss prevention and guest relations. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Enforce MOA rules and policies, as well as state and local statutes. · Deter criminal or destructive behavior by maintaining a highly visible patrol presence on MOA property; this includes regular patrols of mall common areas, ...Read more about Security Patrol OfficerMore
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PURPOSE: This position is responsible for coordinating the day to day activities of the Ropes Course Operators ensuring excellent guest service is given, and safety policies and procedures are always adhered to. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide leadership to employees emphasizing safety, cleanliness, efficiency and guest service Handle guest complaints and concerns in a professional manner Set up ride position boards and bump orders for each shift Answer guest questions effective ...Read more about Specialty Attractions Ropes Team LeadMore
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PURPOSE: To provide a safe and enjoyable experience for guest on the ropes course, zip line, and slides within Nickelodeon Universe. ESSENTIAL DUTIES AND RESPONSIBILITIES: Communication to guests giving an explanation of how the flow of the attractions works, wait times, and rules. Enforce safety of all guests and team members at Dutchman's Deck including height and weight restrictions, physical condition, and shoes/clothing requirements. Properly harness and secure guests prior to them en ...Read more about Zip Line & Ropes Course OperatorMore
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PURPOSE: To ensure guests have a positive shopping and entertainment experience by acting as the mall's front-line guest service ambassador. ESSENTIAL DUTIES AND RESPONSIBLITIES: Provide all callers and visitors to the guest service desks and kiosks with prompt and courteous service Greet guests in a professional manner, providing requested information efficiently Assist guests with the purchase of MOA gift cards, merchandise and rental items such as strollers and electronic carts Oversee mon ...Read more about Guest Services RepresentativeMore
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PURPOSE: To ensure effective traffic flow throughout Mall of America’s parking lots and ramps. ESSENTIAL DUTIES AND RESPONSIBILITES: · Direct vehicles throughout Mall of America as instructed by Security Traffic Supervisor and/or Security Traffic Team Lead. · Ensure the overall safety of the immediate work area as well as surrounding areas. · Provide outstanding internal and external guest service · Regular, reliable and consistent attendance · Additional duties as assigned. REQUIRED SKILLS, ...Read more about Security Traffic Control OfficerMore
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PURPOSE: This position is responsible for the performance of variety of routine, physical tasks in order to maintain the cleanliness of the facility. ESSENTIAL DUTIES: Clean restrooms including sinks, toilets, mirrors, walls, floors and assist with stocking of supplies. Wash walls, pillars, and clean entrance and common area glass. Clean seating areas, escalators, railings, telephone carousels and drinking fountains. Clean elevators involving cleaning an enclosed space. Responsible for orga ...Read more about Custodian - Part TimeMore
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PURPOSE: To provide exceptional guest service to all guests at Crayola Experience and Mall of America. To maintain welcoming and inviting attractions via cleaning, open communication, and other duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide outstanding guest service by greeting and conversing with guests and determining their needs; in a courteous and polite manner. Support the Crayola brand's educational mission to use the arts as a tool for intellectual and emotional deve ...Read more about Crayola Attractions AssociateMore
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This position is responsible for coordinating the day to day activities of the Ropes Course Operators ensuring excellent guest service is given, and safety policies and procedures are adhered to at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide leadership to employees emphasizing safety, cleanliness, efficiency and guest service Handle guest complaints and concerns in a professional manner Set up ride position boards and bump orders for each shift Answer guest questions effectively ...Read more about Specialty Attractions Team LeadMore
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Bloomington, MN, USA ● Req #778Monday, August 19, 2024PURPOSE: To provide exceptional guest service to all guests at Mall of America. To maintain welcoming and inviting attractions via cleaning, open communication, and other duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide outstanding guest service by greeting and conversing with guests and determining their needs; in a courteous and polite manner. Assist guests with product, ticket, and general questions concerning Mall of America, Nickelodeon Universe and the local region. Main ...Read more about Specialty Attractions - Specialty Attractions CashierMore
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PURPOSE: To ensure guests, tenants and team members at Mall of America have a positive experience by providing service related to guest safety/relations and the enforcement of the Parental Escort Policy. ESSENTIAL DUTIES: Enforcing and ensuring compliance of the Parental Escort Policy Perform various guest relations activities including but not limited to providing directions to guests, assisting in the location of lost persons, cars, etc. Provide outstanding internal and external gues ...Read more about Security Part Time OfficerMore
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PURPOSE: Ensure safe and efficient operation of rides and equipment. ESSENTIAL DUTIES AND RESPONSIBILITES: Perform new equipment installations in compliance with all applicable standards. Complete ride opening inspections and repairs as assigned. Maintain knowledge of repairs and maintenance to all rides. Respond to trouble calls in a timely and professional manner. Complete and maintain all required documentation. Maintain and repair equipment and facilities within Nickelodeon Universe. ...Read more about Ride Maintenance Tech IIMore
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Bloomington, MN, USA ● Req #765Thursday, August 8, 2024LOVE Your Job! Are you looking for a job that provides unforgettable experiences and an extremely fun work environment? Become a Ride Operator with MOA®! We pride ourselves on a friendly, people-first approach where we care about one another as people and coworkers. We are passionate about giving back to our community and creating smiles for everyone. What is being a Ride Operator: To provide the best possible service to guests while performing all the required functions to safely operate mecha ...Read more about Nickelodeon Universe Ride Operator (part-time)More
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PURPOSE: Maintain, service and repair all rides and attractions within Nickelodeon Universe. ESSENTIAL DUTIES AND RESPONSIBILITES: Maintain and repair rides and attractions within Nickelodeon Universe. Complete ride opening inspections and repairs as assigned. Respond to trouble calls in a timely and professional manner. Complete work orders timely, professionally and with safe and quality workmanship. Ensure the overall safety of the immediate work area as well as surrounding areas. Provide ...Read more about Ride Maintenance Tech IMore
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PURPOSE: The Special Operations Department works to ensure the safety and security of the people at Mall of America (MOA) from acts of terrorism. As part of the Special Operations Department, Behavior Detection Officers (BDO) will interact with guests, tenants and team members to identify potential acts of terrorism and suspicious behavior. The BDO will patrol the mall and work closely with the Explosive Ordinance Detection Dogs K9 Unit and Patrol Officers ESSENTIAL DUTIES AND RESPONS ...Read more about Security Behavior Detect & Mit OfficerMore
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Bloomington, MN, USA ● Req #735Wednesday, July 24, 2024PURPOSE: Mall of America, the largest shopping and entertainment complex in the United States, is seeking a highly motivated and enthusiastic Corporate Social Responsibility + Experiential Events Intern to join our team. The ideal candidate will have a passion for event planning, philanthropic impact and a strong desire to learn. This is an exciting opportunity to work with a dynamic team and gain hands-on experience in the events and non-profit industry. The Corporate Social Responsibilit ...Read more about Corporate Social Responsibility & Experiential Events InternMore
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Bloomington, MN, USA ● Req #616Thursday, July 18, 2024PURPOSE: To provide exceptional guest service to all guests at Mall of America. To maintain welcoming and inviting retail locations via cleaning, stocking, and other duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide outstanding guest service by greeting and conversing with guests and determining their needs; in a courteous and polite manner. Assist guests with product, ticket, and general questions concerning Mall of America and the local region. Prepare and organize product fo ...Read more about Nickelodeon Universe Retail Cashier Part TimeMore
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Bloomington, MN, USA ● Req #83Thursday, July 18, 2024PURPOSE: To responsibly direct the daily activities of the Crayola associates and provide exceptional guest service to all guests at Mall of America. To maintain welcoming and inviting locations and support the Attractions team. ESSENTIAL DUTIES AND RESPONSIBILITIES: Present positive and professional attitude towards guests and team members. Support the Crayola brand's educational mission to use the arts as a tool for intellectual and emotional development of children Serves as initial conta ...Read more about Crayola Experience Attractions Team Lead (PT)More
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PURPOSE: This position is responsible for the performance of variety of routine, physical tasks in order to maintain the cleanliness of the facility. ESSENTIAL DUTIES: Clean restrooms including sinks, toilets, mirrors, walls, floors and assist with stocking of supplies. Wash walls, pillars, and clean entrance and common area glass. Clean seating areas, escalators, railings, telephone carousels and drinking fountains. Clean elevators involving cleaning an enclosed space. Responsible for org ...Read more about Crayola CustodianMore
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PURPOSE: This position is responsible for providing exceptional guest service and quality food products to guests at Nickelodeon Universe. ESSENTIAL DUTIES AND RESPONSIBILITES: Provide outstanding guest service by greeting guests courteously, uncovering their needs and giving polite parting remarks Ensure standards of personal hygiene, food safety and sanitation are met and maintained Responsible for following food safety policies and procedures per the MN Health Code Perfo ...Read more about Nickelodeon Universe Foods Cashier PTMore
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Bloomington, MN, USA ● Req #625Wednesday, March 27, 2024PURPOSE: This position is responsible for providing exceptional guest service and quality coffee and food products to guests at Coaster Café and auxiliary food and beverage locations inside of Nickelodeon Universe. ESSENTIAL DUTIES: · Provide quality, accuracy and consistency when making drinks in Coaster Cafe. · Provide outstanding guest service by greeting guests courteously, serving their needs, and giving polite parting remarks. · Answer general guest questions or direct guests to resources ...Read more about Nickelodeon Universe Barista + Foods Cashier PTMore