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Security Officer - Part Time

Bloomington, MN, USA Req #66
Monday, August 7, 2023

PURPOSE:  To ensure guests, tenants and team members at Mall of America have a positive experience by providing service related to guest safety/relations and the enforcement of the Parental Escort Policy.



  • Enforcing and ensuring compliance of the Parental Escort Policy
  • Perform various guest relations activities including but not limited to providing directions to guests, assisting in the location of lost persons, cars, etc.
  • Provide outstanding internal and external guest service at all times
  • Utilize quick decision-making skills and sound judgment acting in accordance with MOA Security policy and procedure as well as state and local statutes
  • Ensure proper radio traffic which includes keeping Dispatchers and Supervisors informed of all pertinent incidents and activities according to department guidelines.
  • Respond to incident calls as directed by dispatcher or supervisor; may provide first aid or CPR in life threatening situations; requests police or EMS services as necessary
  • Complete accurate reports as required, including incident, accident, or personal injury reports
  • Uphold high personal and professional standards as set forth by the MOA Security Department



  • Monitor safety awareness practices among Mall staff and tenants; promptly identify and report any hazardous conditions according to procedure
  • Occasional roof/door access security details may be required
  • May be assigned to the following areas: foot patrol, special events conducting crowd control, or stationary posts monitoring access to restricted areas
  • Perform other duties as assigned



  • Ability to work variable shifts, which include nights, weekends and holidays
  • Must be at least 18 years of age
  • Must be able to meet the physical demands of the position including: frequent and sustained walking, bending, stooping, squatting, twisting, crawling and frequent and extensive use of hands and arms
  • Must have good customer service skills
  • Must submit to drug testing as a condition of employment in the Security Department
  • Successful completion of an in-house 40-hour training program
  • Successful completion of 2–3-week field training program
  • Maintain an adequate level of physical fitness to perform duties of position effectively
  • Ability to remain calm and effective in challenging situations; ability to accept direction


  • Post-secondary education
  • Military experience
  • Working knowledge of state and federal criminal justice statutes and law enforcement procedures
  • Training in first aid, CPR, and related public safety skills.
  • Three months of on-the-job experience related to law enforcement/security.



  • Walking - Frequently 90%
  • Standing - Frequently 90%
  • Reaching at or below shoulder level – Frequently 90%
  • Bending - Occasionally 30%
  • Stooping/Squatting/Kneeling - Occasionally 30%

Pay type: hourly part time

Other details

  • Job Family MOA
  • Pay Type Hourly
Location on Google Maps
  • Bloomington, MN, USA