Guest-Centric Sales Trainer

Asbury Automotive Group Guest-Centric Sales Trainer

If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for individuals who want to grow within the company.

The Guest-Focused Sales Trainer drives dealership excellence through tailored training activities focusing on the Guest Experience. The Guest-Focused Sales Trainer works with an assigned group of Asbury dealerships to create and demonstrate all training materials in live simulation sessions while promoting a guest-centric culture led by a consultative selling approach.

 Duties/Responsibilities

• Designs, organizes, and facilitates Guest Focused Sales training for the dealership's guest-facing team members
• Assesses the impact of the Guest Focused Sales training by tracking an essential set of metrics
• Partners with the store management and identifies opportunities for improvements to the Guest Focused sales process
• Cultivates a friendly learning environment, promotes classroom interaction and activity, and addresses challenges that may arise
• Documents sales success stories and misses to strengthen the Guest Focused Sales training curriculum.
• Maintains knowledge of Asbury technology and best practices related to Guest Focused sales processes
• Clearly communicates and promotes Asbury's Mission, Vision, expectations, policies, and compliance.
• Tracks record of success in planning and facilitates sales-specific training to diverse audiences.
• Performs other related duties to benefit the mission/vision of the organization

Education & Experience

• Automotive sales experience (minimum 1-3 years)
• Experience in a formal Training and Development role preferred
• Bachelor’s degree with related work experience in retail, hospitality or service industries preferred

• Must have solid analytical, organizational, and program design skills
• Must have exceptional interpersonal communication, project management, and problem-solving skills 

• Must have the ability to work under pressure and maintain a professional demeanor
• Must have a track record of impeccable customer service reviews
• Must have advanced computer skills with Microsoft Office products and DMS software
• Must be detail-oriented and organized to work in a fast-paced environment

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team members eligible!)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 8 weeks of paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance, and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities

Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on vehicle purchases, parts, and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives
• Aggressive Employee referral program with bonus opportunities

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