Credit & Collections Coordinator

For more than a century, Ben E. Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers’ expectations. 

Our Food Division is a complete broad line multi-state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser-Busch products, craft and import beer brands, spirits, and wine.

We are dedicated to the growth and success of our business, our customers, and our employees—continuing our commitment to delivering quality since 1906.

 Beverage Careers

 Food Careers

Purpose:

• Provide administrative support for day-to-day operations of the credit department.
• Set up, process, and monitor credit applications, including follow-up until completion.
• Maintain excellent internal and external customer service.
• Manage customer accounts and ensure accurate recording and filing of credit data.

Key Responsibilities:

• Setup, process, and monitor progress.
• Process and follow up on references for credit applications.
• Audit new customer account files for completion.
• Provide excellent customer service internally and externally.
• Respond promptly to customer invoice requests.
• Research invoice short pays and follow up to resolution.
• Maintain and follow up on customer needs.
• Set up customer accounts and maintain master customer file.
• Ensure verification and documentation of customer taxability.
• Process non-sufficient funds checks and update customer accounts.
• Maintain monthly tax reports and communicate with customers and the sales team about expiring tax permits.
• Review accounts receivable records and investigate discrepancies or errors.
• Maintain aging reports and handle credit memos.
• Access and protect highly confidential information, sharing only with authorized personnel.
• Knowledge and Experience:
• High School graduate / GED.
• Previous experience with credit/collections is preferred.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Effective verbal and written communication skills.
• Ability to learn and use Ben E. Keith applications.
• Valid driver’s license required.

Skills and Attributes:

• Customer-focused.
• Professionalism, positive attitude, and adherence to dress code.
• Ability to present information and respond to questions from managers, clients, and customers.

Work Schedule:

• Monday through Friday, 8 a.m. to 5 p.m.
• Flexibility to adjust the schedule as needed for business requirements.
• Must be 18 years or older.

Physical Requirements:

• Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear.
• Occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl.
• Specific vision abilities: close vision, color vision, and ability to adjust focus.
• Occasionally exposed to wet and/or humid conditions.
• Moderate noise level in the work environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Ben E. Keith (BEK) Company is one of the largest food and beverage distributors in the United States. We are a family-owned business with a long-standing tradition of supporting the diverse communities in which we live and work. Our competitive employee benefits provide health and financial protection to our employees and their families.
 

·         Medical, Dental, Vision, Life Insurance

·         Short and Long Term Disability

·         401K with matching contribution

·         Profit-Sharing Plan (100% company-paid)

·         Employee Assistance Program

·         Wellness Program

·         Educational Assistance Program

·         Paid Vacation and holidays

·         Employee Credit Union

We have sought to create an environment in which the contributions of each employee at Ben E. Keith are fully valued. This means more than simply treating one another with respect; it also means considering how all our people can positively impact the quality of the decisions we make about our business.
 

Here at Ben E. Keith, we recognize that our workforce reflects the increasingly diverse nature of our society, and we want to do all we can to take advantage of that diversity with both our external and internal customers. We believe our differences are also our strengths and we want to do all we can to use those strengths to find more creative solutions for the business challenges we face. Ben E. Keith is an equal employment opportunity, affirmative action employer. VEVRAA Federal Contractor

Minorities/Females/Veterans/Disabled