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Corporate Skokie, 7400 Linder Ave, Skokie, IL, USA ● Req #344Thursday, June 6, 2024The primary point of contact for our customers, providing product/service information and problem resolution while meeting our standards of excellence in service. Responsibilities: Effectively handles a high volume of inbound calls, chat and email/ZenDesk inquiries during scheduled shifts, as assigned Accurately processes quotes, orders and returns Follows through with customer inquiries, ensuring a high level of customer satisfaction Resolves routine customer issues independently, escalating ...Read more about Customer Experience RepresentativeMore
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Headquarters Houston, 22400 NW Lake Drive, Houston, TX, USA ● Req #342Thursday, June 6, 2024The Quality Inspector is chiefly responsible for maintaining quality standards by approving incoming products and recording quality results. Responsibilities: Reviews inspection packets for product specifications Inspects incoming products by confirming specifications Conducts visual tests Records inspection results Notifies Lead Inspector of all failed inspections Meets department and quality goals daily Accomplish all tasks assigned or requested Requirements: High School Degree, Diplo ...Read more about Quality InspectorMore
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Headquarters Houston, 22400 NW Lake Drive, Houston, TX, USA ● Req #340Thursday, June 6, 2024The Product Support Customer Service Representative (PSCSR) is chiefly responsible for providing support and issues resolution over the phone for customers and field representatives. The PSCSR will assume ownership of support cases assigned by a Product Support Manager and will follow through until the case has been closed or reassigned. If a question cannot be immediately answered, the PSCSR will be expected to use available material resources and/or consult with product experts to advance the ...Read more about Product Support SpecialistMore
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Headquarters Houston, 22400 NW Lake Drive, Houston, TX, USA ● Req #341Wednesday, June 5, 2024The Hospitality Contract Specialist will be chiefly responsible for monitoring and managing special orders at the client and project level and being the main contact point between the client and Visual Comfort Responsibilities: Review project orders daily to ensure all open items have a fulfillment plan. Work with purchasing to issue factory production orders as needed Serve as a client contact for order inquiries Provide updates to clients as needed. This could be on a daily, weekly, or mo ...Read more about Hospitality Contract SpecialistMore
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Headquarters Houston, 22400 NW Lake Drive, Houston, TX, USA ● Req #339Wednesday, June 5, 2024The Product Support Customer Service Representative (PSCSR) is chiefly responsible for providing support and issues resolution over the phone for customers and field representatives. The PSCSR will assume ownership of support cases assigned by a Product Support Manager and will follow through until the case has been closed or reassigned. If a question cannot be immediately answered, the PSCSR will be expected to use available material resources and/or consult with product experts to advance the ...Read more about Product Support SpecialistMore
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Headquarters Houston, 22400 NW Lake Drive, Houston, TX, USA ● Req #334Tuesday, June 4, 2024The Assistant Product Development Manager (APDM), in conjunction with the Product Development (PD) team, will assist in the execution of Design Partner lines from conception to product launch. Responsibilities: Brings manufactural designs to fruition through collaborative and communicative approach with Design Partners Ensure that sample data tools are provided to manufacturing facilities in a timely fashion; Proactive communication with factories to ensure deadlines are being met. Work in p ...Read more about Assistant Product Development ManagerMore
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Headquarters Houston, 22400 NW Lake Drive, Houston, TX, USA ● Req #338Tuesday, June 4, 2024The Expediting & Outbound Manager is chiefly responsible for the efficient day-to-day operation of the warehouse with emphasis on supervision of distribution Team Members and Temporary Personnel in Expediting and Outbound areas. Other areas can be added as the business continues to expand. Responsibilities: Work with the Operations Manager & Director of Operations to ensure proper time management as well as coordinate daily scheduling and planning of Team Members and Temporary Personnel Inve ...Read more about Expediting and Outbound ManagerMore
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Headquarters Houston, 22400 NW Lake Drive, Houston, TX, USA ● Req #337Tuesday, June 4, 2024The Distribution Center Maintenance Technician II is responsible for the entire facility with focus on maintenance of standard operating procedures, scheduled inspections, and troubleshooting various material handling systems and equipment. Through this important work, the Maintenance Technician II supports the Distribution Center in achieving Visual Comfort’s purpose. Responsibilities: Provides support for the entire facility with focus on development and maintenance of standard operating pr ...Read more about Maintenance Technician IIMore
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Headquarters Houston, 22400 NW Lake Drive, Houston, TX, USA ● Req #336Tuesday, June 4, 2024The primary responsibility of the Supply Chain Senior Business Analyst is to work closely with the business, and operations department to determine their requirements and collaborate with the technical teams to facilitate the changes and process improvements. This will encompass all Supply Chain areas of the business, including but not limited to Procure to Pay, Planning, Inventory Management, Warehousing, Manufacturing and Distribution. Responsibilities: Work with Business Users to identif ...Read more about Supply Chain Business AnalystMore
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Corporate Skokie, 7400 Linder Ave, Skokie, IL, USA ● Req #333Tuesday, June 4, 2024The Product Manager will help manage Visual Comfort’s functional product offering. This role will help identify gaps in the current product offering along with opportunities for innovation and growth. They will help develop the product roadmap from inception to commercialization. They will also work closely with marketing and sales to offer pre-launch and post-launch support as well as training. This is a very cross-functional role, and this person will work closely with Engineering, Project Ma ...Read more about Outdoor Product ManagerMore
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Headquarters Houston, 22400 NW Lake Drive, Houston, TX, USA ● Req #335Monday, June 3, 2024The Order Entry Specialist will be chiefly responsible for executing order entry and associated supplemental and/or follow-up activities for the Hospitality & Contract team Responsibilities Enter all purchase orders into SAP Identify custom specifications and notations on client orders Create new item SKUs in the system for custom items Send metal and fabric finish samples to designers for pre-production approval Generate pro-forma invoices and send to Client with payment forms Disseminate b ...Read more about Order Entry SpecialistMore
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Headquarters Houston, 22400 NW Lake Drive, Houston, TX, USA ● Req #330Monday, June 3, 2024The Product Development Coordinator is responsible for performing administrative aspects of the Product Development (PD) process from concept to production. Responsibilities: Facilitate coordination of certain PD activities between various entities at various stages of PD cycle Process various documents and details related to PD activities Gather, input, and maintain certain product data throughout the PD cycle Maintain multiple lines of communication between various internal and external te ...Read more about Product Development CoordinatorMore
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Headquarters Houston, 22400 NW Lake Drive, Houston, TX, USA ● Req #332Monday, June 3, 2024The Product Launch Coordinator is responsible for the collection, maintenance, and distribution of critical product data, specifications, and materials throughout a product’s life cycle. Responsibilities: Accurately Systematize product data and product specifications during PD lifecycle Collect and validate item master data Facilitate tracking and coordination of handoff between PD and Engineering/Production Support creation of product specification sheets Support item master set up during ...Read more about Product Launch CoordinatorMore
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Headquarters Houston, 22400 NW Lake Drive, Houston, TX, USA ● Req #329Monday, June 3, 2024The D365 Developer will be chiefly responsible for enhancing our business processes and ensuring our systems meet the evolving needs of our organization. Responsibilities: Collaborate with business stakeholders to understand requirements and translate them into technical solutions within the D365 platform. Lead the development and customization of D365 features, including configuration, workflows, forms, reports, and integrations. Design and implement scalable and efficient D365 solutions ...Read more about D365 DeveloperMore
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The Graphic Designer is responsible for the ideation, creation and production of brand specific print, graphic and digital media. This includes but is not limited to catalogs, brochures, web, social media, banner ads, and presentations. The Graphic Designer will effectively communicate and coordinate projects with the Creative Director to ensure all marketing goals and objectives are met. The candidate must be self-motivating, capable of taking direction, possess great attention to detail and ab ...Read more about Graphic DesignerMore
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Corporate Skokie, 7400 Linder Ave, Skokie, IL, USA ● Req #322Monday, June 3, 2024Visual Comfort & Co is a fast pace and growing organization to which the Credit and Collections Manager role is expected to contribute to the expansion by providing leadership and drive change and development through best practices while safeguarding company interests and customer relationships. Responsibilities: Responsible for hiring and managing the team. In addition to daily responsibilities, the Credit Manager is responsible for coaching and developing their team, administering discipli ...Read more about Credit & Collections ManagerMore
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Looking for a bright and exciting new challenge? We created an employee driven, collaborative culture as we expand into new markets. If you are looking to join a team where your creativity, sales, and design expertise are valued then apply today. In this role you will interact directly with our trade and consumer clients to provide an exceptional customer experience.Your Responsibilities: Drive sales to meet and exceed sales goals: Manage and execute all stages of the sales process provid ...Read more about Sales AssociateMore
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CORPORATE, 513 West Jones Street, Savannah, GA, USA ● Virtual ● Req #245Wednesday, May 22, 2024Lighting Design is a strategic initiative which allows for customer engagement in a more meaningful way, especially within the architectural lighting category. The Lighting Design Project Coordinator is responsible for supporting the day‐to‐day activities of the lighting design team. As a project coordinator, this role will oversee the lighting design task management system, maintain documentation and graphic standards and provide project support through technical expertise and fundamental exec ...Read more about Systems Project CoordinatorMore
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CORPORATE, 513 West Jones Street, Savannah, GA, USA ● Houston, TX, USA ● Skokie, IL, USA ● Req #123Friday, May 10, 2024The Executive Assistant will provide high-level administrative support to the Executive and other Executive Team members. The Executive Assistant should be highly organized, proactive, and resourceful to support our leadership team. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and is passionate about contributing to the success of a growing company. The Executive Assistant must be creative and enjoy working within an entrepreneurial environment. The ideal ind ...Read more about Executive AssistantMore
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DENVER, 601 South Broadway, Denver, CO, USA ● Req #204Wednesday, May 8, 2024The Business Development Specialist is responsible growing Visual Comfort’s business and achieving sales targets within their assigned market. This role will focus on identifying and partnering with new customers as well as cultivating our business with existing customers. This role is a key sales position with responsibility for driving significant growth for the organization. Target customers include, residential home builders, interior designers, architects, home technology integrators and ...Read more about Business Development SpecialistMore
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SEATTLE, 1944 1st Avenue South, Seattle, WA, USA ● Req #48Wednesday, May 8, 2024The Business Development Specialist is responsible growing Visual Comfort’s business and achieving sales targets within their assigned market. This role will focus on identifying and partnering with new customers as well as cultivating our business with existing customers. This role is a key sales position with responsibility for driving significant growth for the organization. Target customers include, residential home builders, interior designers, architects, home technology integrators and ...Read more about Business Development SpecialistMore
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Build and develop a dynamic customer centric sales and customer service team. Provide sales and operations leadership to ensure sales growth targets and key operational metrics are met while maintaining compliance with companies' core value and policies. Effectively manage the sales team to accomplish monthly, quarterly and annual goals. Responsibilities: Employees: Hire and manage sales team Provide support, coaching and direction to ensure comprehensive understanding of Visual Comfo ...Read more about Showroom ManagerMore
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COSTA MESA, 3321 HYLAND AVENUE, COSTA MESA, CA, USA ● LAS VEGAS, 475 S. GRAND CENTRAL PKWY, LAS VEGAS, NV, USA ● PORTLAND, 223 NW 9th AVENUE, PORTLAND, OR, USA ● SAN FRANCISCO, 175 Rhode Island St, San Francisco, CA, USA ● SCOTTSDALE, 4201 North Marshall Way, Scottsdale, AZ, USA ● SEATTLE, 1944 1st Avenue South, Seattle, WA, USA ● Virtual ● WEST HOLLYWOOD, 525 North LaCienega Blvd, West Hollywood, CA, USA ● Req #181Wednesday, May 1, 2024Assist in building and developing a dynamic customer centric sales and customer service team. Travel to showroom locations and provide sales and operations leadership and/or support to ensure sales growth targets and key operational metrics are met while maintaining compliance with companies' core value and policies. Effectively manage the sales team to accomplish monthly, quarterly and annual goals. Responsibilities: Employees: Assist with hiring and managing sales team Provide s ...Read more about Traveling Showroom ManagerMore
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HOUSTON, 2425 West Alabama Street, Houston, TX, USA ● Req #314Friday, April 19, 2024The Vice President of Customer Experience is responsible for optimizing the customer journey and building high-performing teams to drive organizational objectives. Responsibilities: Develop and execute a comprehensive customer experience strategy which aligns with the company mission, vision and core values Define and communicate clear performance objectives and KPIs to drive team excellence Provide strategic leadership, aligning team efforts with organizational values Foster a customer-cent ...Read more about Vice President Customer ExperienceMore
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CORPORATE, 513 West Jones Street, Savannah, GA, USA ● United States ● Virtual ● Req #153Wednesday, April 10, 2024The Market Development Specialist (MDS) is a critical part of Visual Comfort’s growth strategy. The MDS is responsible growing Visual Comfort’s business by calling on Interior Designers in non-showroom markets. A successful MDS is an active listener, has a compelling sales personality and a drive to chase and close new business from cold calls and warm leads. This role will focus on building relationships with and educating customers and prospects on Visual Comfort’s products and services. The M ...Read more about Market Development SpecialistMore