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  • CardWorks Servicing, 225 W Station Square Drive, Pittsburgh, PA, USA ● Req #8929
    Thursday, April 11, 2024
    Position Summary: An Associate on the Account Restructure Team (ART), processes consumer loan accounts according to established guidelines and procedures for special circumstance situations. This team is comprised of agents who have shared and individual responsibilities. Depending on the focus, responsibilities may include reviewing correspondence and reports to determine necessary account actions and/or handling inbound phone calls from cardholders and representatives. In addition, some agent ... More
  • CardWorks Servicing, 100 Colonial Center Parkway, Lake Mary, FL, USA ● CardWorks Servicing, 225 W Station Square Drive, Pittsburgh, PA, USA ● CardWorks Servicing, 9200 SouthPark Center Loop, Orlando, FL, USA ● Req #9014
    Thursday, April 11, 2024
    Position Summary: This associate will be the primary point of contact for executive and customer written complaints. They will be responsible for reviewing the correspondence received and confirm that it meets the complaint criteria. Based on the origin and nature of the complaint, the associate will create a complaint case in the Written Complaints system of record, track and assign cases to a coordinator to manage the case.   Executive complaints are generally complaints from the Better Bus ... More
  • CardWorks Servicing, 101 Crossways Park Drive West, Woodbury, NY, USA ● Req #9203
    Thursday, April 11, 2024
    Position Summary: This role is primarily responsible for the handling of incoming and outgoing mail, as well as preparation for our scanning operations by our vendor. Specifically, this role handles the distribution and collection of incoming mail, preparation, processing and forwarding of outgoing mail and determining, affixing, and recording postage on registered mail/packages, check handling for our Settlement Services department, and other mail room functions as required and the needs of the ... More
  • CardWorks Servicing, 9200 SouthPark Center Loop, Orlando, FL, USA ● Req #9318
    Wednesday, April 10, 2024
    Position Summary: A Coach works with a group of Collections Specialists in support of their day-to-day phone responsibilities. They assist in training employees, monitoring progress, and coaching them to cultivate the knowledge and skills to provide excellent service to customers.This role oversees, and performs clerical and administrative support tasks assisting the Collections Affiliate Management Team. Essential Functions: Answers questions and assists Specialists with issues regarding pol ... More
  • Pennsylvania, USA ● Req #9295
    Monday, April 1, 2024
    ***This position is 100% Work-From-Home or VIRTUAL.  Only residents of the state of Pennsylvania, USA are eligible for this role. ***Carson Smithfield is a people-centric company that strives for excellence. If you are looking for a company that challenges you and allows you to use your skills to create a better experience for others, then Carson Smithfield is the place for you! Why Carson Smithfield & CardWorks Servicing? For over 30 years, our Guiding Principles, such as doing the right thin ... More
  • CardWorks Servicing, 100 Colonial Center Parkway, Lake Mary, FL, USA ● CardWorks Servicing, 9200 SouthPark Center Loop, Orlando, FL, USA ● Req #9294
    Friday, March 29, 2024
    Position Summary: An Investigator II (BSA), on the Fraud Claim Investigations team researches and examines fraud or abuse related to account holder information for our clients.  In this role, primary responsibilities will include investigating credit card fraud cases over $5k in First Track through the lifecycle of the case to maximize outcome for cardholder and client. This role also investigates SAR’s eligibility and provides an investigation summary for our client. Essential Functions: Inve ... More
  • CardWorks Servicing, 101 Crossways Park Drive West, Woodbury, NY, USA ● Req #9245
    Wednesday, March 20, 2024
    Position Summary: This position requires the Investigator to research, review and investigate credit bureau disputes received directly from the accountholder as well as from the credit reporting agencies. Responsibilities include reviewing reports, updating account tagging, identifying and documenting problems within established deadlines and with a high level of accuracy. Essential Functions: Handles report and account level reviews as assigned by area management. Applies knowledge of each cli ... More
  • CardWorks Servicing, 10705 South Jordan Gateway, South Jordan, UT, USA ● Req #8821
    Monday, March 18, 2024
    Position Summary: A Collector is responsible for the daily collection of past due Recreation Lending loans. The Collector insures delinquency is maintained at an acceptable low level as well as complies with all policies and procedures as defined by management.   Essential Functions: Maintainsdelinquency in individually assigned loans at target rates Keeps manager informed of current status and trends related to individually assigned loans Completes skip trace work on accounts as required. Com ... More
  • CardWorks Servicing, 101 Crossways Park Drive West, Woodbury, NY, USA ● Req #9247
    Wednesday, March 13, 2024
    Position Summary:This position is responsible for working both fraud and dispute files to determine if further chargeback rights exist, in accordance with the Association Rules and Regulations, and to minimize losses on fraud accounts. Essential Functions:• Investigations the reversing of credit and/or debit card charges disputed by the account holder• Handles calls, makes sound decisions and takes appropriate actions to act in the best interest of our clients and company • Handles any exception ... More
  • CardWorks Servicing, 9200 SouthPark Center Loop, Orlando, FL, USA ● Req #9217
    Monday, March 4, 2024
    CardWorks is a thriving financial services company....and we are hiring! If you are looking for a company that engages you and allows you to use your skills to create a better experience for others, then CardWorks is the place for you!    Why CardWorks Servicing? For over 30 years, our Guiding Principles, such as doing the right thing, putting the customer first, and Earn, Learn, and Have Fun (E.L.F), have helped shape our world class organization into an Employer of Choice. We value our employ ... More
  • CardWorks Servicing, 101 Crossways Park Drive West, Woodbury, NY, USA ● Req #9169
    Wednesday, February 21, 2024
    CardWorks is a thriving financial services company....and we are hiring! If you are looking for a company that engages you and allows you to use your skills to create a better experience for others, then CardWorks is the place for you!    Why CardWorks Servicing? For over 30 years, our Guiding Principles, such as doing the right thing, putting the customer first, and Earn, Learn, and Have Fun (E.L.F), have helped shape our world class organization into an Employer of Choice. We value our employ ... More
  • CardWorks Servicing, 225 W Station Square Drive, Pittsburgh, PA, USA ● Req #9063
    Friday, January 19, 2024
    CardWorks is a thriving financial services company....and we are hiring! If you are looking for a company that engages you and allows you to use your skills to create a better experience for others, then CardWorks is the place for you!    Why CardWorks Servicing? For over 30 years, our Guiding Principles have helped shape our world class organization into an Employer of Choice. We value our employees and provide generous benefits to include: Company subsidized medical, dental, and vision insur ... More