Process Service

SUMMARY:

The Process Server works on computers, entering information for processing of legal request for records, evidence and/or subpoenas. In many cases, this work may be repetitive, but accuracy is essential as this data is often essential for the day-to-day operations of a company. Must be able to perform comfortably in a fast-paced, goal-oriented work environment. Will provide support to managers, expeditors and billing department to ensure accuracy of data and database management. 

Essential Functions: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Communicate daily with Attorneys and Paralegals to request service of process.
• Utilize Outlook to continue interaction with clients to continue building rapport.
• Enter case information and defendant information for process service into MR8 database.
• Use internet search engines such as NAPPS to find certified process servers within the area of service.
• Collaborate with process service to perfect service.
• Email documents to process servers and follow-up, via a call or check status of service.
• Sort first class mail that comes from process servers who send Proof of Service.
• Scan documents and upload to MR8.
• E-file Proof of Service to clients TXcourts.gov, as required.
• Invoice and mail clients their legal documents via Fed Ex.
• Issue checks that are requested.
• Process request from clients to have packets signed, dated and notarized.
• Utilize 123Notary to locate Notaries within assignment area.
• Provide notaries with detailed instructions, copy of documents to notarize and Fed Ex label for return of original documents.
• Review received notarized documents and confirm that all documents have been signed, dated and notarized.
• Bill and send original documents to client immediately.
• Safeguards confidentiality medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use, retrieval, storage, and sharing of medical records.
• Any other duties as assigned.

COMPETENCIES, SKILLS AND ABILITIES

• Must be a positive team player and be able to communicate with team members.
• Strong attention to details, efficient and highly organized.
• Ability to multi-task.
• Proficient in (Outlook, Word, Adobe Acrobat, Internet Explorer, Windows, MR8 is a plus).
• Utilize hardware (Fax Machine, Copy Machine and Scanners).
• Minimum 38 WPM typing proficiency.
• Flexible schedule and available to work occasional overtime as required.
• Ability to work with deadlines and work well under pressure.
• Works well independently and with other department members.
• Accepts direction well.
• Excellent attendance and punctuality.
• Familiarity with subpoenas, written depositions and affidavits a plus.
• Must have ability to communicate effectively, both verbally and in writing.
• Ability to think quickly and logically to ensure expedient response to customer inquiries.
• Enter information into multiple screens while listening to information from customers.

EDUCATION / EXPERIENCE

• High school diploma or equivalent required.
• Minimum two-year administrative experience in a data entry position role.
• Legal terminology preferred.
• Notary Public preferred.
• Works collaboratively with all members of management to resolve departmental and organizational challenges expeditiously, economically, professionally and with minimum disruption to the practice.
• Team player approach.

SUPERVISORY RESPONSIBILITIES

This role is not a supervisor position.

LANGUAGE SKILLS

Ability to effectively present information and respond to questions from internal and external customers whose first language is English.

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

TRAVEL REQUIREMENTS

Little to no travel expected for this position.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.

AAP/EEO STATEMENT

Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

EOE Employer/Vet/Disabled.

If you require reasonable accommodation in the application process, please contact Human Resources at HRDept@lexitaslegal.com for assistance.  All other applications must be submitted online.