Director Of Facilities & Security

DIRECTOR OF FACILITIES & SECURITY

The Director of Facilities & Security at The Luxury Collection Manhattan Midtown will be accountable for all aspects of engineering & security activities and projects for the hotel. S/he will ensure all engineering & security projects, initiatives and processes are in conformance with the hotel's established policies and procedures. S/he will utilize best practice engineering & security methods and provide expert technical guidance for engineering initiatives. S/he will incorporate components, materials, and tools that result in a cost-effective and quality method including managing overall engineering budget and costs. 

Responsibilities

• Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures, and Loss Prevention Standards.
• Create, approve and post all Engineering staff schedules according to Highgate Hotel standards.
• Create and adhere to an annual budget for the department.
• Develop financial forecasts and actively participate in monthly profit/loss review meetings.
• Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair.
• Ensure the hotel is in compliance with all local, state and federal laws.
• Create and implement a preventative maintenance program for all hotel equipment.
• Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
• Ensure that room maintenance requests are handled in a prompt and courteous manner.
• Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary.
• Assist as necessary with special projects and renovations.
• Actively participate in energy conservation programs.
• Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
• Ensure compliance with the Americans Disabilities Act (ADA).
• Educate staff on the Hazardous Chemical Program (OSHA) and other related safety programs
• Administer all vendor contracts controlled by the engineering department.

• Develop and implement the organization's cybersecurity strategy, policies, and procedures.
• Ensure the security of the organization's digital assets, including data, applications, and infrastructure.
• Oversee the identification, assessment, and mitigation of security risks and vulnerabilities.
• Lead incident response efforts to address security breaches and threats.
• Collaborate with compliance and legal teams to ensure adherence to regulatory requirements and standards.
• Promote a security-first culture across the organization through training and awareness programs.

Qualifications

• High school diploma or equivalent required
• Holds applicable certificates (CPO, CPR, EPA, etc)
• At least 5 years of progressive facilities management experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience.
• Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Stationary Engineer’s license if required by local code.
• HVAC, electrical, plumbing, boiler operations, and general maintenance skills required.
• Knowledge and ability to read P&L, budget, financial statements
• Substantial knowledge of local laws and building codes
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Union Hotel Experience Prefer

Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What’s in it for you?

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members