Director of Information Technology

At OLV Human Services, we are dedicated to improving lives through compassionate care and innovative human services allowing us to be the premier provider of health and human services. As a member of our IT team, you will play a crucial role in supporting this vital mission. Your work will directly contribute to enhancing the efficiency and effectiveness of our services, ultimately touching the lives of countless individuals in need. Beyond the day-to-day responsibilities, you will be part of shaping the future of our IT organization. We are seeking forward-thinking individuals who can help position IT as a strategic partner to the business, driving organizational value through technology. By joining our team, you'll have the unique opportunity to combine your technical expertise with a profound sense of purpose, defining how technology can amplify our impact and further our commitment to serving the community. If you're passionate about using your skills to make a meaningful difference and are excited about the prospect of innovating in a mission-driven environment, we invite you to be part of our transformative journey at OLV Human Services!

Benefits & Perks:

• Paid Holidays
• Additional Paid Time Off (PTO)
• Qualifying Non-For-Profit for Federal Student Loan Forgiveness Program (click here to learn more: https://studentaid.gov/manage-loans/forgiveness-cancellation)
• Casual dress code
• Health, dental & vision insurance options
• Free dental insurance
• Paid Employer sponsored life insurance.
• Supplemental insurance programs for additional life insurance, short-term disability, accident & cancer insurance
• Up to $600 every year for completing biometric health screenings on a single health insurance plan & up to $1,200 if a spouse also completes
• Up to $180 annual gym reimbursement
• Take advantage of our Dental & Outpatient Mental Health services while working
• Employee referral program

Job Summary:  

The Director of Information Technology is a pivotal leadership role responsible for aligning IT initiatives with business goals, driving innovation, and ensuring the efficient operation of our technology infrastructure. This position reports directly to the Chief Financial Officer and plays a crucial role in shaping the organization's technological future.  

Essential Job Duties:

• Build and maintain strong relationships with key stakeholders across the organization to understand business needs and translate them into IT solutions. 
• Drive innovation by staying abreast of emerging technologies and identifying opportunities for their application within the organization.
•Lead vendor management efforts, send out necessary Request for Proposals and negotiating contracts, and ensuring optimal service delivery.
• Develop and execute a comprehensive IT strategy that supports and enhances the organization’s business objectives.

• Manages the IT Operating and Capital budget, ensuring cost-effective use of resources while meeting organizational needs.
• Oversee major IT projects, ensuring they are delivered on time, within budget, and to the required quality standards.
• Lead and mentor the IT team, fostering a culture of continuous improvement and customer service.
• Collaborates with Privacy Officer to ensure IT compliance throughout the agency.
• Develop, maintain, and implement IT policies and procedures, standards and best practices.
• Responsible for the management of IT operations, including infrastructure, security and service delivery.

• Other duties as assigned. 
 
Skills:
• Strong analytical and problem-solving skills.
• Excellent understanding of IT Operations, infrastructure, and emerging technologies.
• Excellent communication skills, both written and verbal. 
• Strong project management and interpersonal skills, with the ability to effectively interact with all levels of the organization. 
• Excellent leadership and decision-making abilities.
• Highly proactive, with the ability to manage priorities in a dynamic, fast paced, environment and adapt quickly to changing priorities. 
• Possess good moral character and demonstrate the highest level of integrity in all situations. 
 
Minimum Education / Experience Required:  
• Master’s Degree and 8 years in Information Technology, with at least 5 in senior leadership role

OR
• Bachelor’s Degree and 10 years in Information Technology, with at least 5 in senior leadership role  

Minimum Experience Required:   
• Possess a minimum of 5 years’ experience of at least a director level (or higher) with resource management, Executive level IT supervising technology teams and overseeing large IT projects, preferably within a complex community service, healthcare or similar tax exempt organization that has a multi-site infrastructure supporting 250+ users.
 
License/Registration/ Certifications Required:
• NYS Driver’s License required
• Certifications such as ITIL, PMP, or CISSP are a plus.
 
Training Requirements:  
• New Hire Orientation
 
Physical Requirements: 
The overall nature of the position is sedentary requiring little physical effort with occasional light physical exertion required. There is little, if any, exposure to environmental conditions
• The constant physical demands of the position are sitting, standing and walking.
• The frequent physical demands of the position are talking, hearing, repetitive motions, and eye/hand/foot coordination. 
• The occasional physical demands of the position are climbing, lifting, carrying, pushing, pulling, balancing, stooping, crouching, reaching, handling, grasping, and feeling.

Salary Range:

$91,279.00 - $152,139.00 annually, based on applicable experience