Customer Service Coordinator
Richmond, Virginie, États-Unis
Numéro de demande 11945
20 juin 2024
Avec plus de 70 ans d'expérience dans des centaines de sites en Amérique du Nord et à l'international, Savage est un partenaire de confiance pour déplacer et gérer en toute sécurité les matériaux critiques avec une cohérence sans souci tout en créant de la valeur pour nos clients. Savage est spécialisé dans le transport ferroviaire, routier et maritime, la logistique, la manutention et d'autres services industriels et environnementaux. Nous embauchons bien, nous formons bien et nous traitons bien, et nous nous efforçons de fournir aux membres de notre équipe des opportunités de faire des choses dont ils n'auraient jamais rêvé.
Our coordinators come to Savage for the challenge, growth and focus on safety, but they stay because of the outstanding culture that exists here. Our company was founded on processing and transporting materials for our customers. We understand and respect our Team Members as the lifeblood of what we do. Team Members are encouraged to find a better way and are enabled to “do things they never dreamed possible”.
These are just a few of the benefits you can expect from working with Savage:
- Excellent Medical, Dental, and Vision Insurance
- 401k with match
- PTO and paid Holidays
- Outstanding Culture
- Wellness Activities
- Team member Discount Program
What you will be doing
- Manage customer orders and inventory systems
- Answering phones and assisting with customer needs
- Enters customer orders and rail car shipments in inventory
- Insure all rail cars Inbound and Outbound inspections are completed
- Scaling trucks in and out for load weights
- Prepare documentation for truck arrivals and departures (Bill of Lading, Truck Arrival Checklist, Truck Departure Checklist)
- Preparing load schedule for next day’s loads
- Enter heating charges in inventory systems
- Provide Safety Briefing to new drivers, vendors and visitors
- Contacts carriers to schedule pick up times for next day’s loads
- Follows company/customer policies and procedures (i.e. internal controls, record retention, verification, etc.)
Requirements of a successful Coordinator
- Ability to follow directions (written and verbal)
- Attention to detail, self-motivated, and good organizational skills
- Ability to multi-task
- Knowledge of MS Office Suite to include Word, Excel, and Power Point, Outlook
- Anticipates customer needs
- Excellent customer service skills
- Identify problem areas with customers and work with manager to develop a resolution
- Conducts themselves in a professional manner at all time
- High School Diploma or GED equivalent
Here are some of the physical requirements of this role
- Coordinator will work on-site
- Must be able to sit for long periods of time
Savage est un employeur offrant l'égalité des chances et maintient un milieu de travail sans drogue.
Autres détails
- Famille d'emplois Skilled Player
- Type de paie À heure
- Taux max. à l'embauche 19,00 $
- Richmond, Virginie, États-Unis